Associate Director, Paid Search

Job Description:

dentsu is looking for a Associate Director, Paid Search to join our team. You will act as one of the senior leaders of our client’s Paid Search programs.

You Will:

• Be responsible for achievement of departmental metrics, including financial indicators, and client/employee satisfaction, retention, and growth; Actively monitors key indicators, taking timely and appropriate necessary actions 

• Passionately manage and grow large, complex, strategic accounts, ensuring that client relationships remain harmonious and that the clients receive a quality of service that will encourage further growth and profitability 

• Seek opportunities to expand service offering/delivering to clients with the intent to grow our relationship with the client; Ability to actively engage in sales discussions across the full suite of Merkle digital offerings 

• Responsible for maintaining a clear understanding of contractual guidelines and business requirements, monitoring and ensuring adherence to services and profitability models 

• Provide Sales support for Client Services activities for new business opportunities; Directing the definition of project specific services and scoping of hours 

• Successfully manage contract documentation and negotiations for renewals and up-sell opportunities 

• Ensure all program activities are in accordance with and will contribute to the achievement of client goals, level setting and prioritizing when necessary 

• Ensure the agency operates on a solid foundation by building strong, impenetrable executive client relationships 

• Refine/Develop new methodologies and work practices that improve the agency’s – and clients’ -- performance and profitability

Relationship Management & Development:

• Ensure the agency operates on a solid foundation by building strong, impenetrable relationships with clients and industry partners

• Possess a superior understanding of clients’ business issues, industry, competitors, and brands

• Is constantly attuned to the evolving needs of client and utilize insights to help clients to articulate their needs, and the agency to propose groundbreaking solutions

• Communicates powerfully and effectively, demonstrating digital marketing credibility and confidence

• Resolves conflict easily and quickly, reducing organization and interpersonal issues

Team Responsibilities: 

• Lead and mentor 1-3 junior team members
• Partner closely with counterparts on Display and Social teams.  Depending on the account and scope, this role could serve as the integrated lead across all media channels. 

• Responsible in conjunction with Directors for ensuring growth of team members in the areas of Search capabilities, client management, problem solving, and business communications; Overall performance management responsibility

• Manage expectations, both internally and externally, by leading teams in proactive and effective communications and problem resolution

• Supports the on-boarding of new hires, working with the Search management team to ensure appropriate planning efforts and that the process is seamless for new hires

• Oversees the usage of departmental operating processes to ensure standardized procedures are in place; Identifies opportunities for continuous improvement and participates in the development/maintenance of departmental SOPs 

• Participates in departmental training efforts, working with the departmental leaders to identify needs, prioritize efforts, and contribute to the development of training to ensure a plan is in place to equip the team with training required to be successful in the execution of their role, as well as continued professional development

You Have:

• 6+ years of experience managing large-scale paid search campaigns
• a BA/BS Degree
• 2+ years of demonstrated experience with senior executive client relationships

• Excellent analytical and critical thinking skills, with proven problem solving capabilities; Skillful at assessing disparate data, drawing conclusions, and taking appropriate action 

• Adept at managing and mentoring teams of 10+ team members, preferably in an agency, consulting, or Marketing environment 

• Adept at managing client expectations, as it relates to scope of service and delivery of service 

• Successful management of large scale, multi-faceted projects with dynamic timelines in a fast paced environment 

• Articulate and effective communication skills, tailoring message to the audience; Experience developing and delivering presentations with actionable insights and the ability to influence the decision making process 

• Confident and action oriented, with a keen ability to create, lead and develop business programs across multiple functions with many stakeholders 

Additional Information:
The annual salary range for this position is 115-125K. Placement within the salary range is based on a variety of factors, including relevant experience, knowledge, skills, and other factors permitted by law.

Benefits available with this position include:

• Medical, vision, and dental insurance,
• Life insurance,
• Short-term and long-term disability insurance,
• 401k,
• Flexible paid time off,
• At least 15 paid holidays per year,
• Paid sick and safe leave, and
• Paid parental leave.

Dentsu also complies with applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, in accordance with its plans and policies. For further details regarding Dentsu benefits, please visit www.dentsubenefitsplus.com.

To begin the application process, please click on the "Apply" button at the top of this job posting. Applications will be reviewed on an ongoing basis, and qualified candidates will be contacted for next steps.

At dentsu, we believe great work happens when we’re connected. Our hybrid way of working combines remote flexibility with regular in-person collaboration to spark ideas and

strengthen our teams. Many of our employees who live within commuting distance (90 minutes) from one of our Headquarter or Hub Offices (New York, Chicago, Detroit, Los Angeles) are required to work in the office 2-3 days per week including one Team Day. The minimum number of days may vary by office and role. Dentsu may designate other HQ or Hub offices at any time. Those who do not live near an office may be designated as a remote employee, depending on the role and business needs. Regardless of your work location, we expect you to be flexible to meet the needs of our Company and clients, which may include attendance in an office from time to time.

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