Associate Director of Program Data and Analytics

Responsibilities

The Associate Director will maintain the current suite of business intelligence products and utilize user research to enhance existing products as well as build new ones. Areas of responsibilities include, but are not limited to:




Strategic and Cross-Functional Partnership 

Serve as the primary data partner to senior program leaders across DREAM’s programmatic portfolio;

Build strong relationships with stakeholders across programs to identify needs, clarify priorities, and translate business questions into data solutions;

Influence decision-making by helping leaders use data to drive program improvement, resource allocation, and strategic planning;

Create clarity and alignment around key program metrics, definitions, reporting cycles, and ownership;

Provide continuous oversight and improvement on program data systems.




Data Infrastructure

Maintain relevant Python and FiveTran pipelines;

Develop expertise on DREAM’s BigQuery data warehouse;

Create Data Studio business intelligence products;

Ensure that program data systems are reliable, scalable, and aligned to both operational and strategic needs;

Lead efforts to improve data quality, survey administration, documentation, governance, and cross-system consistency;

Partner with technical teammates and external vendors as needed to enhance integrations, workflows, and reporting infrastructure;

Act as the point person for K-12 summer program data planning and execution.




Reporting, Analysis, and Decision Support

Oversee recurring program reporting and analysis, including grants, school and alumni surveys, compliance, KPI tracking, and stakeholder-facing dashboards;

Lead the development of quarterly data day visualizations and other high-impact presentations for program and organizational leadership;

Partner with program leaders to identify trends, surface insights, and connect program participation and services to youth outcomes;

Support evaluation and analysis of key initiatives, including work related to counseling, attendance, engagement, and other priority program outcomes;

Ensure reporting is timely, accurate, decision-useful, and tailored to different audiences.




Product and Continuous Improvement Leadership

Lead the evolution of DREAM’s suite of business intelligence products for programs, ensuring tools are useful, intuitive, and aligned to stakeholder needs;

Conduct and apply user research to improve adoption, usability, and effectiveness of dashboards and reporting tools;

Identify opportunities to automate recurring workflows, simplify reporting, and reduce manual work for both the Data Team and program teams;

Contribute to network-wide data strategy and help shape the future of program data infrastructure at DREAM;

Lead analytic work that helps program leaders understand trends, assess performance, and identify opportunities for improvement across program areas;

Translate complex programmatic questions into analytic plans, actionable insights, and recommendations that support continuous improvement and strategic decision-making.




Team and Project Leadership

Manage large, cross-functional projects from scoping through execution, including planning, communication, change management, and follow-through;

Establish clear project plans and priorities across competing demands and ensure strong execution against deadlines;

Support the development of team systems, processes, and norms that improve responsiveness and sustainability;

Serve as the primary supervisor and coach for seasonal Data Interns.

Qualifications

Required Qualifications

Bachelor’s degree required; advanced degree in a related field preferred;

4+ years of relevant experience in education, youth development, data analysis, analytics, or data systems leadership;

Technical Qualifications:

Experience with SQL, required, and experience with Bigquery standard SQL preferred;

Familiarity with Python, Git, and modern data workflows, preferred;

Experience with cloud data warehouse solutions such as BigQuery, Snowflake, or Redshift;

Experience with business intelligence and data visualization tools such as Looker, Tableau, or Power BI;

Experience conducting user-centered design, stakeholder discovery, or UX research to improve internal tools and processes;

Experience in a charter school management organization, youth development organization, or similarly complex mission-driven environment, a plus;

Demonstrated success owning complex, cross-functional work that requires both strategic thinking and strong execution;

Experience partnering with senior stakeholders and navigating multiple priorities in a collaborative, solutions-oriented way;

Excellent communication skills, with the ability to distill complex concepts into clear insights and recommendations;

Strong project and change management skills, including the ability to lead long-term initiatives and drive adoption across teams.

Benefits and Paid Time Off

• We offer comprehensive benefits including:
• Flexible Medical Health Plans, subsidizing the majority of costs for the employee, their spouse/domestic partner and children;
• The ability to select between a variety of medical plans according to what best suits the employee’s needs;
• Dental and vision plans;
• Disability benefits;
• Life insurance;
• Up to 12 weeks fully paid of Parental Leave;
• Flexible spending account options;
• Pre-tax commuter benefits (parking and transit);
• Fitness and entertainment discounts;
• A variety of support through our employee assistance program (EAP);
• 403(b) retirement plan with employer match starting at 4% after one year, with increases tied to DREAM tenure;
• Referral, performance, and tenure milestones bonuses;
• Discounted school meals through our in-house Scratch Food Program;
• Tuition reimbursement support;
• Access to a professional development fund;
• All full-time Network Support Team employees are eligible for approximately 48 days off throughout the year including holidays, sick days, personal days and summer Fridays.
• Benefits are subject to change.

Compensation

• DREAM offers a competitive salary commensurate with relevant experience. The incoming annual salary range for this position is $105,000  to $115,000 per year. New hires are typically brought into the organization at a salary closer to the start of the range depending on qualifications, internal equity, and the budgeted amount for the role. All regular employees receive annual compensation increases and have the opportunity to earn both performance- and tenure-based bonuses. Because we value tenure in each role, our salary ranges are not capped.