Associate Principal Content Manager, Qualifications & Exams

Essential Job Functions:

• Exam management and item bank maintenance – Maintain and augment item banks for securities industry/client qualification examinations by, among other things, analyzing the performance of current and pretest test items, assessing the need for new items, using a content committee to draft, review and edit new and current items, properly entering new items into the item bank and appropriately editing items already in the item bank. Collaborate and/or consult with Measurement Services Unit (MSU) when appropriate.
• Committee management – Manage assigned qualification exam committee membership to ensure proper composition. Monitor the performance, productivity and attendance of committee members. During committee meetings, manage committee to complete the published agenda. Recruit new committee members when necessary and retire current committee members. Train committee members to understand the basics of writing, editing test items and general testing industry standards.
• Item development – Edit new items submitted by committee members and bank items to conform with FINRA/client style guide. During committee meetings, lead committee activities and conversations to ensure that items meet basic standards. Use standard item statistics to help guide analysis and decisions on whether to keep, edit or delete an item. Consult with MSU for guidance on statistic-related issues.
• Content outline maintenance and job analyses – Make updates to content outline as necessary and publish updated content outline on a timely basis. Assist with job analysis studies under the direction of more senior staff, as assigned.
• Securities and financial industry knowledge - On an ongoing basis, research, monitor and evaluate the effect of FINRA, SEC and other industry entity rule changes, new securities products and industry best practices on exam programs and make necessary changes to content outlines and bank items.
• Maintenance and enhancement of item bank system – Participate in the development of system requirements and conduct user acceptance testing for in-house developed item bank and authoring system.
• Management of inquiries regarding FINRA/client exams – Respond to exam-related inquiries from other FINRA staff, FINRA members, exam candidates and others. Provide prompt, appropriate and accurate response. Refer advanced questions/issues to a more senior analyst or manager when appropriate and necessary.
• Assist with special projects and support department initiatives as assigned by management.
• Demonstration of FINRA’s values.
• Collaboration, both in-person and virtually, in furtherance of FINRA’s mission of investor protection and market integrity.

Education/Experience Requirements:

• Bachelor’s degree and three (3) years securities/financial industry and/or content development experience, or equivalent combination  of education and/or work experience.
• Strong interpersonal skills with excellent communication skills (both oral and written) are essential to effectively manage relationships with a diverse group of stakeholders/constituents with varying (often conflicting) interests.
• Must be proficient with all software.
• Ability to work independently and produce high quality work product that requires a great attention to detail.
• Quantitative skills are desirable.
• Ability to learn and use databases is desirable.
• Project management skills are desirable.

Working Conditions:

• Hybrid work environment, with defined in-person presence requirements.
• Some travel required (20%)

For work that is performed in CO, FL, TX, IL, PA, MA, MD, VA, Washington, DC, NY and NJ, please refer to the chart below for the salary range for the corresponding location. FINRA complies with all state and local pay transparency laws and regulations requiring the disclosure of salary ranges for the position. In addition to location, actual compensation is based on various factors, including but not limited to, the candidate’s skill set, level of experience, education, and market considerations. 

CO/FL/TX: Minimum Salary $83,900, Maximum Salary $150,300

IL/PA: Minimum Salary $92,400, Maximum Salary $165,300

MA/MD/VA/Washington, DC: Minimum Salary $96,600, Maximum Salary $172,800
NY/NJ: Minimum Salary $96,600, Maximum Salary $180,400

#LI-Hybrid

To be considered for this position, please submit an application. Applications are accepted on an ongoing basis.

The information provided above has been designed to indicate the general nature and level of work of the position. It is not a comprehensive inventory of all duties, responsibilities and qualifications required.

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Employees may be eligible for a discretionary bonus in addition to base pay. Non-exempt employees are also eligible for overtime pay in accordance with federal, state, or local law. As part of its dedication to employee wellness, FINRA provides comprehensive health, dental and vision insurance. Additional insurance includes basic life, accidental death and dismemberment, supplemental life, spouse/domestic partner and dependent life, and spouse/domestic partner and dependent accidental death and dismemberment, short- and long-term disability, long-term care, business travel accident, disability and legal. FINRA offers immediate participation and vesting in a 401(k) plan with company match and eligibility for participation in an additional FINRA-funded retirement contribution, tuition reimbursement, commuter benefits, and other benefits that support employee wellness, such as adoption assistance, backup family care, surrogacy benefits, employee assistance, and wellness programs.

Time Off and Paid Leave*

FINRA encourages its employees to focus on their health and wellness in many ways, including through a generous time-off program of 15 days of paid time off, 5 personal days and 9 sick days, unless otherwise required by law (all pro-rated in the first year). Additionally, we are proud to support our communities by providing two volunteer service days (based on full-time schedule). Other paid leave includes military leave, jury duty leave, bereavement leave, voting and election official leave for federal, state or local primary and general elections, care of a family member leave (available after 90 days of employment); and childbirth and parental leave (available after 90 days of employment). Full-time employees receive nine paid holidays.

*Based on full-time schedule

Important Information

FINRA’s Code of Conduct imposes restrictions on employees’ investments and requires financial disclosures that are uniquely related to our role as a securities regulator. FINRA employees are required to disclose to FINRA all brokerage accounts that they maintain, and those in which they control trading or have a financial interest (including any trust account of which they are a trustee or beneficiary and all accounts of a spouse, domestic partner or minor child who lives with the employee) and to authorize their broker-dealers to provide FINRA with duplicate statements for all of those accounts. All of those accounts are subject to the Code’s investment and securities account restrictions, and new employees must comply with those investment restrictions—including disposing of any security issued by a company on FINRA’s Prohibited Company List or obtaining a written waiver from their Executive Vice President—by the date they begin employment with FINRA. Employees may only maintain securities accounts that must be disclosed to FINRA at one or more securities firms that provide an electronic feed (e-feed) of data to FINRA, and must move securities accounts from other securities firms to a firm that provides an e-feed within three months of beginning employment.

You can read more about these restrictions here.

As standard practice, employees must also execute FINRA’s Employee Confidentiality and Invention Assignment Agreement without qualification or modification and comply with the company’s policy on nepotism.

Search Firm Representatives

Please be advised that FINRA is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Regardless of past practice, a valid written agreement and task order must be in place before any resumes are submitted to FINRA. All resumes submitted by search firms to any employee at FINRA without a valid written agreement and task order in place will be deemed the sole property of FINRA and no fee will be paid in the event that person is hired by FINRA.

FINRA is an Equal Opportunity Employer

All qualified applicants receive consideration for employment without regard to any legally protected category, including race, color, age, national origin, ethnicity, religion, disability, genetic information, military or veteran status, sex, or any other status or classification protected by state or local law.

FINRA strives to make our career site accessible to all users. If you need a disability-related accommodation for completing the application process, please contact FINRA’s Employee Relations team at 240-386-4865 or by email at [email protected]. Please note that this process is exclusively for inquiries regarding accommodations in the application process.

FINRA abides by the requirements of 41 CFR 60-741.5(a). This regulation prohibits discrimination against qualified individuals on the basis of disability and requires affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified individuals with disabilities.

FINRA abides by the requirements of 41 CFR 60-300.5(a). This regulation prohibits discrimination against qualified protected veterans and requires affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified protected veterans.

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