Ares Management Corporation
Associate Vice President, Business Manager - Investment Operations
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Over the last 20 years, Ares’ success has been driven by our people and our culture. Today, our team is guided by our core values – Collaborative, Responsible, Entrepreneurial, Self-Aware, Trustworthy – and our purpose to be a catalyst for shared prosperity and a better future. Through our recruitment, career development and employee-focused programming, we are committed to fostering a welcoming and inclusive work environment where high-performance talent of diverse backgrounds, experiences, and perspectives can build careers within this exciting and growing industry.
Job Description
Primary Responsibilities:
Strategic Planning & Roadmap Ownership
- Partner with business and functional leaders to identify operational pain points and define solutions across people, process, data, and technology.
- Build and maintain an operational roadmap that sequences process improvements and enables scale across the full lifecycle (including increasing focus on post-close and ongoing operational workflows).
- Develop business cases and prioritization frameworks (impact vs. effort, risk reduction, capacity uplift, service quality, data integrity), and drive stakeholder alignment on tradeoffs.
- Organize and run workshops with stakeholders to articulate roadmap and prioritization decisions??
Operating Model Execution
- Develop a detailed understanding of the end-to-end investment lifecycle – including roles and handoffs, controls, data dependencies, and supporting systems/tools.
- Lead continuous “bottoms-up” investment lifecycle reviews to identify bottlenecks, eliminate rework, reduce manual touchpoints, and improve operational clarity and consistency.
- Design future-state operating models and workflows, including RACI/ownership, SLAs, controls, documentation, and training/enablement plans.
- Execute and embed process changes so improvements “stick” through playbooks, adoption reinforcement, and ongoing operating rhythms (e.g., recurring process health reviews and issue triage).
- Measure outcomes through KPIs (cycle times, exception/break rates, adoption metrics, service levels), and iterate based on performance and stakeholder feedback
Infrastructure Optimization & Platform Enablement
- Bridge business needs and technology delivery by translating operating model requirements into clear functional requirements and target-state designs.
- Partner with Technology and functional teams to prioritize workflow/tooling enhancements and ensure solutions align to target-state processes.
- Stay current on emerging technologies, service-provider capabilities, and market trends; evaluate applicability to business workflows and operating model goals.
- Support vendor/provider assessments and proof-of-concepts, defining evaluation criteria tied to operational outcomes and scalability.
Innovation & Automation (AI Enablement)
- Act as a champion for innovation and automation—identifying high-impact use cases where AI and automation can reduce manual effort, improve quality, and accelerate cycle times in day-to-day operational activities.
- Maintain awareness of the AI/automation tooling landscape and practical use cases (e.g., diligence/research support, document workflows, approvals tracking, reporting enablement, knowledge management, operational analytics).
- Lead and coordinate AI/automation pilots in partnership with Technology and relevant control partners (Risk/Compliance/Legal as applicable), and scale successful solutions into standardized workflows.
- Establish working groups and “champions” networks to drive adoption, upskill teams, share best practices, and create consistent feedback loops; develop enablement materials (training sessions, resource pages, playbooks).
Business Engagement & Stakeholder Management
- Serve as a senior business partner, ensuring operational priorities and issues are communicated clearly and addressed across infrastructure teams.
- Drive effective stakeholder engagement through regular reviews, crisp executive updates, and clear decision points.
- Leverage the “power of the platform” by connecting initiatives and sharing best practices across strategies and functions to improve consistency and scale.
Qualifications
- 5-8 years of relevant experience in management consulting, strategy, COO/Business Management, operating model design/execution, process excellence, or related roles with strong implementation ownership.
- Demonstrated track record delivering measurable operational improvements (efficiency, scalability, control enhancement, data quality, stakeholder experience).
- Prior financial services / asset management experience.
- Strong executive communication and influence skills; ability to align stakeholders across functions and levels without formal authority.
- Advanced proficiency in MSFT Office suite (PowerPoint, Excel, visio); comfort with process mapping and operational KPI design, and Data Analytics/visualization tools (Tableau, PowerBI, Qlik etc.).
- Experience experimenting with AI-enabled tools and/or workflows automation platforms.
- Bachelor’s degree required; advanced degree (MBA or equivalent) a plus.
Reporting Relationships
Managing Director, Business ManagementCompensation
The anticipated base salary range for this position is listed below. Total compensation may also include a discretionary performance-based bonus. Note, the range takes into account a broad spectrum of qualifications, including, but not limited to, years of relevant work experience, education, and other relevant qualifications specific to the role.
$150,000 - $175,000
The firm also offers robust Benefits offerings. Ares U.S. Core Benefits include Comprehensive Medical/Rx, Dental and Vision plans; 401(k) program with company match; Flexible Savings Accounts (FSA); Healthcare Savings Accounts (HSA) with company contribution; Basic and Voluntary Life Insurance; Long-Term Disability (LTD) and Short-Term Disability (STD) insurance; Employee Assistance Program (EAP), and Commuter Benefits plan for parking and transit.
Ares offers a number of additional benefits including access to a world-class medical advisory team, a mental health app that includes coaching, therapy and psychiatry, a mindfulness and wellbeing app, financial wellness benefit that includes access to a financial advisor, new parent leave, reproductive and adoption assistance, emergency backup care, matching gift program, education sponsorship program, and much more.
There is no set deadline to apply for this job opportunity. Applications will be accepted on an ongoing basis until the search is no longer active.
Ares Management Corporation New York, New York, USA Office
245 Park Ave, New York, NY, United States, 10167
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