Associate, VIP Relations

Associate, VIP Relations

At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.

About the role:

Chanel, Inc., a leader in the luxury goods industry, seeks an Associate, VIP Relations to support the needs of our VIP Relations team in New York.  The candidate will help supporting activities around VIP events and needs, logistics & department organization, managing VIP reports & monthly recaps, partner with the fashion, fine jewelry & beauty press teams around VIP activation, and maintain confidentiality at all times. This position may require weekend work as necessary, pending the team’s needs and schedule.

What impact you can create at CHANEL:

• Multi-tasking in a fast-paced environment with shifting priorities while maintaining composure, discretion, and professionalism
• Supporting the VIP team with event logistics and preparation (VIP hair & makeup coordination, travel & car reservations, updating charts & fitting schedule, flower deliveries & room drops)
• Assist the VIP team with service agreement contracts 
• Support with talent proposals and ideation for VIP activation
• Support the team with creating decks, recaps and other types of reporting tools
• Support the US celebrity relations budget across three divisions (Vendor setup, invoice & payment tracking, vendor resolution and coordination, lead internal billing process and procedure, monthly expense report tracking)
• Manage VIP gifting tracking and deliveries throughout the year and during the holiday season
• Effectively coordinating travel & logistics required for VIP activities and events (i.e., Booking flights, cars, greeters & compiling itineraries)
• Provide comprehensive executive support to the Head of Brand Communications, including calendar management and travel coordination
• Reimagine the logistics processes of the VIP team
• Liaise with legal, finance and insurance teams for billing updates and needs
• Provide on-site event support where relevant
• Communicating and networking with a variety of personalities
• Build out efficient processes and directly impact brand image.
• Proactively keeping your office and work environment stocked with supplies and positive energy

You are energized by:

• Being truly service minded
• Strong organizational skills
• The ability to multi-task projects in a dynamic, fast paced environment with shifting priorities

What you will bring to the team:

• Familiarity with using our media monitoring platforms (Lefty, Coverage Book)
• Strong Microsoft Office Skills to create Who’s Who Documents, and compile event related reporting (PowerPoint, Excel, Teams)
• Familiarity with expense reports and admin work
• Discretion and always maintaining privacy when working with talent and their teams
• Flexible schedule with ability to work late nights, weekends and some holidays
• A positive attitude and adaptability in a variety of situations

Position Logistics:

• Role based in New York City, requires minimum of 3 days in-person office presence in our Midtown Manhattan office 
• Strong working knowledge of Excel, PowerPoint, word and other Microsoft Office 365 applications.
• High level organizational skills
• Ability to multi task
• Ability to successfully build relationships and trust across external/internal partners
• Strong communication skills
• 2-3 years of experience
• Bachelor’s degree preferred

*Chanel, Inc. reserves the right to edit, change, or make exceptions on designations where circumstances where deemed appropriate.

Compensation:

• The anticipated base salary range for this position is $26 through $34. Base salary is one component of the total compensation for this position. Other components [may/will] include additional compensation, benefits and perks.

Benefits and Perks:

• Wellbeing resources include dedicated paid time off for wellbeing: (2-week August Office Closure and a Wellbeing fund)
• Family and care giving benefits (inclusive of parental leave, fertility support, MilkStork, and Care.com Membership)
• Generous paid time off policies to include vacation, holiday, sick and volunteer days
• 401K and other incentives
• Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program
• Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking

Additional Information:

Chanel is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work. We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth. This is reflected in:

Diversity and Inclusion:

• At CHANEL, we are intentional in promoting Diversity & Inclusion. We foster respect, empathy and dignity for all.  We believe strongly that the diversity of our people across the full spectrum of human differences is essential to our organisation and the connections we have with each other and our clients.
• We offer Employee Resource Groups in the US that are voluntary, open to all, employee-led groups formed around a shared identity or lived experience, whose aim is to foster a diverse, inclusive, and equitable community aligned with the values and missions of the communities they support.

Chanel Community:

• CHANEL Community empowers our employees to channel their passions, talents and sense of purpose to contribute to and learn from our communities.
• Employees are encouraged to take time off annually to volunteer through CHANEL Community. CHANEL also matches employee donations to select charitable organizations.

Sustainability:

• CHANEL Mission 1.5° is our climate action plan. It is focused on transforming the business in line with the ambitions of the Paris Agreement on climate change to limit the average global mean temperature increase to 1.5 degrees Celsius above preindustrial levels.
• Employees are encouraged to contribute to our US Sustainability efforts at the corporate level and within the divisions, through organized taskforces and initiatives.

Arts and Culture:

• We are committed to extending our legacy of cultural engagement. Global support includes the CHANEL Culture Fund, which supports a select group of leading art culture institutions across the globe, and the CHANEL Next Prize for the next generation of creative talent.  US support currently includes Annual sponsorship of the MoMA film program, Tribeca Film Festival programs and Through Her Lens, Support of the Academy Gold Fellowship for Women and Sponsorship of the BAAND Together Dance Festival at Lincoln Center.

Fondation Chanel:

• Since 2011, Fondation CHANEL’s mission is for women and girls to be free to shape their own destiny.  Through multi-year partnerships with financial and technical support, Fondation CHANEL is committed to improving the safety and autonomy of women and adolescent girls around the world, impacting over a million women and girls in its first 10 years.    
• For more information, please navigate to the Fondation Chanel website here  

Career and Leadership Development:

• We have dedicated in-house teams focused on supporting the onboarding of employees, developing leadership skills via custom programs like Imagine Chanel People, Heart of Leadership and group and individual coaching, and blended online and live classes offered on our Bloom platform and by skilled trainers, such as Shape Your Career, to develop career building skills.

*Chanel, Inc. benefits and perks are dependent on eligibility and subject to modification by Chanel at any time.