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Lead and grow a 3–5 person product design team, define design vision and strategy, establish scalable processes and design systems, mentor designers, recruit talent, and align design with Product, Engineering, and executive stakeholders to deliver user-centered fintech/SaaS products.
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Manage and scale outbound BDR operations: build SOPs, outreach cadences, and target lists; coach and mentor BDRs; run engagement and incentive programs; and contribute directly to pipeline generation while partnering with sales leadership to optimize tools and processes.
About Us
Narmi is how community financial institutions unlock the very latest capabilities in digital banking, account opening, and lending so they can move faster, tap new growth opportunities, and be where banking is going. Since our founding, Narmi has enabled the movement of billions of dollars and the opening of hundreds of thousands of accounts for banks and credit unions across the U.S. The results speak for themselves: our customers have grown deposits, revenue, and customer satisfaction, with one of the first institutions powered by Narmi recognized by Bankrate and NerdWallet for delivering the #1 digital banking experience in the country.
The Role:
We are looking for a BDR Manager to join Narmi's growth organization. You'll own outbound pipeline generation, building and optimizing the operational foundation for our BDR team while staying hands-on as a coach and individual contributor. You'll partner with sales leadership to scale our outbound motion while contributing to outreach yourself.
What You'll Do
- Develop and refine standard operating procedures, outreach cadences, and target account lists based on team performance and feedback
- Coach and mentor individual BDRs, provide feedback, and model best practices
- Drive team engagement through competitions and incentive programs
- Contribute directly to pipeline generation alongside the team
What You'll Bring
- 5+ years of experience in sales operations, revenue operations, or a related role supporting a BDR or SDR organization
- 3+ Experience coaching or mentoring sales reps
- Proven experience building and optimizing outreach cadences and sequences, with personal prospecting success
- Experience building and deploying systems that drove measurable improvements to core metrics
- Strong communicator with cross-functional sales, marketing, and operations experience
Nice to Have
- Proficiency with sales engagement platforms
- Experience with sales intelligence and prospecting tools
- Experience with HubSpot
- Prior experience building and scaling BDR or SDR organizations
What Success Looks Like
- The BDR team has clear processes, optimized tooling, and structured cadences that support consistent execution
- Performance data informs strategic decisions and continuous improvement
- Individual BDRs improve their skills and perform at higher levels through your coaching and mentorship
- Pipeline generation scales with your team
The base pay range for this role is $100,000 - $131,000 per year. Base salary is only part of your total compensation. You will also receive commission to reach a mutually agreed upon OTE. In addition to base salary and commissions, you will receive an equity option grant, and are eligible for performance-based cash and equity bonuses. Compensation included in an offer will be commensurate with the candidate’s skills, experience and geographic location. Compensation ranges for candidates located outside of New York City may differ. You will also receive a full benefits package.
At Narmi, how we work is just as important as what we build. We call this The Narmi Standard:
- High Ceiling: You go beyond the obvious, take initiative, and hold yourself to high standards with care.
- Low Ego: You put the mission above ourselves, share credit freely, and lead with curiosity.
- Alignment to Mission: You believe that helping community financial institutions win against Mega Banks and FinTechs is a worthy endeavor, and will use that belief as a northstar to anchor your efforts to that goal.
- High Commitment: You follow through, roll up your sleeves, and keep the bar high for yourself and others.
We believe that high-performing teams include people from different backgrounds and experiences who can challenge each other's assumptions with fresh perspectives. To that end, we actively seek a diverse pool of applicants, including those from historically marginalized groups.
Please note that all correspondence related to this role will come directly from Narmi (email addresses ending in @narmi.com or @narmitech.com), and not from a third party. If you receive correspondence from an individual claiming to represent Narmi please let us know immediately at [email protected]
Narmi New York, New York, USA Office
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Located just north of Madison Square Park, our office is at the center of NYC’s fintech scene—easily accessible from Manhattan, Brooklyn, Queens, and Jersey City, making it convenient for team members across the city.
What you need to know about the NYC Tech Scene
As the undisputed financial capital of the world, New York City is an epicenter of startup funding activity. The city has a thriving fintech scene and is a major player in verticals ranging from AI to biotech, cybersecurity and digital media. It also has universities like NYU, Columbia and Cornell Tech attracting students and researchers from across the globe, providing the ecosystem with a constant influx of world-class talent. And its East Coast location and three international airports make it a perfect spot for European companies establishing a foothold in the United States.
Key Facts About NYC Tech
- Number of Tech Workers: 549,200; 6% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Capgemini, Bloomberg, IBM, Spotify
- Key Industries: Artificial intelligence, Fintech
- Funding Landscape: $25.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Greycroft, Thrive Capital, Union Square Ventures, FirstMark Capital, Tiger Global Management, Tribeca Venture Partners, Insight Partners, Two Sigma Ventures
- Research Centers and Universities: Columbia University, New York University, Fordham University, CUNY, AI Now Institute, Flatiron Institute, C.N. Yang Institute for Theoretical Physics, NASA Space Radiation Laboratory
