Bilingual Medicare Advisor (Spanish Speaking)-Dallas

| New York, NY, USA | Remote
Employer Provided Salary: 52,000-120,000 Annually
Salary data is provided by the employer. Please note this is not a guarantee of compensation.
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Why We Exist

Every morning, 11,000 Americans wake up and begin their first day of retirement. While retirement should be an exciting, empowering, and fulfilling part of one’s life, the reality today is that retirement brings along with it a fundamentally new set of challenges that make it an overwhelming time for many.
At Chapter, we believe that the current infrastructure for retirement is broken, and we’re on a mission to fix it. We’ve started by building industry leading technology to solve the first major obstacle in retirement: navigating Medicare (healthcare coverage for retirees over 65). Our products help seniors sign up, choose an insurance plan, and leverage their plan after they are enrolled. And, unlike most Medicare advisors who only search plans that pay them, Chapter searches every Medicare option nationwide. This allows us to find savings and benefits that others miss.
But our ambition doesn’t stop with Medicare — we seek to transform the way that Americans navigate and experience retirement. If this sounds exciting to you, we’d love to speak with you.

bout Chapter

Chapter is America's leading Medicare guidance provider, dedicated to fixing the broken retirement infrastructure through our industry-leading technology. We’re focused on breaking down information barriers, reducing costs, and lowering the frequency with which seniors find themselves in a position without the right coverage. Every day 11,000 Americans begin their retirement journey and we’re here to ensure each of them have the right plan at the right time at the best cost, as having the wrong plan can have serious consequences for their health. We help create a better, more secure retirement for all.

About the Role:

  • Use your Medicare expertise with a proven track record of success and at least one year of experience 
  • Chapterians are driven, self-motivated, and have high ownership over their work that they approach in a deeply collaborative way 
  • Requires exceptional verbal and written communication.
  • Approach your work with deep empathy and care for our members, with a strong mission alignment to do the right thing for our members
  • Use our proprietary technology to guide and advise seniors during this important phase of life 
  • Seek to do right seniors so they can find the right plan at the right time, regardless of if the carrier pays us
  • Amplify the experiences of our members to inform the broader work we’re doing to revolutionize retirement 

Chapter’s Commitment 

  • We pay a higher base salary than other companies to ensure you’re invested in and setup for success to focus on doing your best work
  • You don't have to be a cold-calling machine! Our marketing partnerships with GoodRx, NerdWallet, dialysis clinics, and Kroger (just to name a few) means that the leads come to you
  • Chapter University will provide you with an extensive 6-week training program to help you master Medicare, learn our tools, and proven sales methods
  • All licensing expenses are covered, paving the way for success!
  • Join a winning team! Our 5-star reviews from over 800 satisfied clients, with a retention rate of 95%, prove that we're committed to excellence in customer service
  • This full-time remote role comes with a $1,500 signing bonus for all new Medicare Advisors who start before September 1st

Benefits: 

  • 100% of health insurance premiums covered for our base plan (medical, dental, vision)
  • 10 days of PTO, 5 sick days, and 5 Bonus PTO days after AEP
  • Benefit from our partnerships with Spring Health (mental health support), Rightway (care navigation), and OneMedical (concierge medicine) to prioritize your well-being
  • $500 desk setup subsidy to set-up your unique home office
  • $100/month health and wellness subsidy
  • Generous and competitive parental leave 
  • Equity ownership: every Chapter employee receives stock options. We believe everyone should act like an owner, and we ensure everyone shares in the upside of Chapter’s success.

The base salary for this role is $52,000 ($25.00/hour) with an uncapped commission structure. On target earnings for this role are between $80,000 - $120,000 in addition to equity. All of our offers are based on our assessment of each individual's unique skills and experience.

We can’t wait to hear from you. 

Our Commitment

Chapter embraces diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.

Chapter will provide any necessary accommodation during the recruitment and selection process to an employee or applicant with a disability. 

If you have a disability or special need that requires accommodation at any time during the recruitment process, please let us know.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • JavascriptLanguages
    • PythonLanguages
    • TypeScriptLanguages
    • GCSLanguages
    • Next.jsLanguages
    • ReactLibraries
    • FigmaDesign
    • Google DriveManagement
    • Google DocsManagement
    • DocuSignCRM
    • SlackCollaboration

Location

We're centrally located in NoHo, right next to NYU's campus and easily accessible by subway.

An Insider's view of Chapter

What are some social events your company does?

In addition to doing happy hours almost every month, Chapter's Culture Council also plans other fun excursions like escape rooms, baseball games, paint & sips, and more. We do team lunches at local restaurants and host a holiday party every December with plus-ones.

Canwen

Enterprise Marketing Manager

What's the biggest problem your team is solving?

As our organization continues to grow, my team is currently focused on how our cross-functional prioritization will be determined & communicated to our internal stakeholders.
Ruthless prioritization is essential for a growing startup and we must ensure that all of our teams work together in that approach as we continue to build & solve new problems

Cynthia

Senior People Partner

What unique initiatives do you have that encourage innovation?

If you rely on the CEO to spur innovation, you’ve already lost. We hire amazing people who have excellent ideas, and we give them support to build.

Cobi

CEO

What does your typical day look like?

A typical day might include building a new KPI dashboard, running trainings for our advisor team, brainstorming retention strategy, or any of the many day to day activities that go into “keeping the ship afloat” at a startup. The variety of work our team takes on has helped me continue to learn and grow in my role at Chapter.

Emily

Senior Operations Associate

What are Chapter Perks + Benefits

Culture
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee-led culture committees
Hybrid work model
In-person all-hands meetings
President's club
Employee awards
Flexible work schedule
Remote work program
Diversity
Mandated unconscious bias training
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Dental insurance
Vision insurance
Health insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
Company equity
Child Care & Parental Leave
Generous parental leave
Return-to-work program post parental leave
Fertility benefits
Vacation + Time Off
Unlimited vacation policy
Generous PTO
Paid holidays
Paid sick days
Flexible time off
Floating holidays
Bereavement leave benefits
Company-wide vacation
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Pet friendly
Fitness stipend
Home-office stipend for remote employees
Mother's room
Professional Development
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Personal development training

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