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Top Remote Customer Success Jobs in NYC, NY

Reposted 2 Days AgoSaved
Remote or Hybrid
Remote New York, NY
141K-261K Annually
Senior level
141K-261K Annually
Senior level
Artificial Intelligence • Cloud • Sales • Security • Software • Cybersecurity • Data Privacy
As Director, you'll oversee the Success Acceleration Service, managing service delivery, client experience, and internal team resources while ensuring profitability and growth.
Top Skills: ConsultingCustomer SuccessProject ManagementSaaS
Reposted 20 Hours AgoSaved
Remote or Hybrid
Remote New York, NY
86K-95K Annually
Junior
86K-95K Annually
Junior
Productivity • Sales • Software
The Tech Customer Success Manager will drive customer growth and retention through strategic engagement with clients, leveraging product knowledge and AI-driven insights to enhance collaboration and success with monday.com.
Top Skills: Monday.Com
Reposted 20 Hours AgoSaved
Remote or Hybrid
Remote New York, NY
12-12 Annually
Expert/Leader
12-12 Annually
Expert/Leader
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Customer Success Executive drives post-sales activities, partners with executives, mitigates risks, and fosters collaboration to achieve customer success and business transformation.
Top Skills: Ai-Powered ToolsDigital Business Transformation
Reposted 2 Days AgoSaved
Remote or Hybrid
Remote New York, NY
120K-140K Annually
Senior level
120K-140K Annually
Senior level
Productivity • Sales • Software
The Customer Success Manager will build strong relationships with clients, manage onboarding, drive product adoption, and collaborate across teams to ensure client success with monday.com.
5 Days AgoSaved
Remote or Hybrid
Remote New York, NY
177K-310K Annually
Expert/Leader
177K-310K Annually
Expert/Leader
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Lead post-sales activities for major accounts, drive customer success, build C-level relationships, and integrate AI in business processes.
Top Skills: Ai-Enhanced TechnologyEnterprise SoftwareSaaS
Reposted 20 Hours AgoSaved
Easy Apply
Remote
Remote New York, NY
Easy Apply
100K-138K Annually
Senior level
100K-138K Annually
Senior level
Artificial Intelligence • Fintech • Machine Learning • Social Impact • Software
As a Customer Success Manager, you will manage client relationships, ensuring compliance and driving growth through effective collaboration and project management.
Top Skills: Google SuiteLookerMS Office
Reposted 20 Hours AgoSaved
Remote or Hybrid
Remote New York, NY
110K-120K Annually
Senior level
110K-120K Annually
Senior level
Insurance • Logistics • Software • Transportation • Business Intelligence
Manage customer relationships, ensuring satisfaction and retention by providing support, identifying growth opportunities, and collaborating with internal teams. Conduct training and demos to strengthen client engagement.
Top Skills: APIsCloud-Based Collaboration ToolsData Analysis ToolsMs Office SuiteSaaS
Reposted YesterdaySaved
Remote
Remote New York, NY
150K-195K Annually
Senior level
150K-195K Annually
Senior level
Artificial Intelligence • Machine Learning • Natural Language Processing • Software • Conversational AI
As a Customer Success Engineer, you'll drive adoption and satisfaction for enterprise customers using Deepgram's voice AI technology, fostering strong relationships and aligning technical solutions with business objectives.
Top Skills: AIAPIsMachine LearningSpeech-To-TextText-To-Speech
Reposted YesterdaySaved
Easy Apply
Remote or Hybrid
Remote New York, NY
Easy Apply
200K-250K Annually
Mid level
200K-250K Annually
Mid level
Artificial Intelligence • Machine Learning
The Customer Success Manager will maintain relationships with clients, ensure satisfaction, drive revenue generation, and support Domino Cloud adoption.
Top Skills: AIClouderaCrm ToolsDatabricksDockerGoogleKubernetesMlSaaSSagemakerSASSFDC
Reposted 2 Days AgoSaved
Remote or Hybrid
Remote New York, NY
102K-189K Annually
Senior level
102K-189K Annually
Senior level
Artificial Intelligence • Cloud • Sales • Security • Software • Cybersecurity • Data Privacy
Manage high-value customer portfolios, ensuring satisfaction and retention. Collaborate with teams, drive product adoption, and identify growth opportunities. Requires 5-7+ years in Customer Success or Account Management.
Top Skills: GainsightSalesforce
Reposted 2 Days AgoSaved
Remote or Hybrid
Remote New York, NY
122K-227K Annually
Senior level
122K-227K Annually
Senior level
Artificial Intelligence • Cloud • Sales • Security • Software • Cybersecurity • Data Privacy
As a Principal Customer Success Manager, you will manage high-value customer accounts, drive value and adoption, and mentor other CSMs. You will lead initiatives and act as a trusted advisor to ensure long-term success for customers.
Top Skills: Customer Success PlatformsGainsightSalesforce
Reposted 2 Days AgoSaved
Remote or Hybrid
Remote New York, NY
75K-140K Annually
Mid level
75K-140K Annually
Mid level
Artificial Intelligence • Cloud • Sales • Security • Software • Cybersecurity • Data Privacy
The Customer Success Manager at SailPoint ensures customer satisfaction, manages relationships, facilitates renewals, and advocates for customers' success through the effective use of SailPoint solutions.
Top Skills: Crm Software
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Reposted 2 Days AgoSaved
Easy Apply
Remote or Hybrid
Remote New York, NY
Easy Apply
85K-129K Annually
Mid level
85K-129K Annually
Mid level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Enterprise Customer Success Manager collaborates with top customers to enhance their operations using IoT data, addresses unique challenges, and drives customer satisfaction through strategic problem-solving and tailored solutions.
Top Skills: Iot PlatformSaaS
Reposted 2 Days AgoSaved
Remote or Hybrid
Remote New York, NY
92K-139K Annually
Senior level
92K-139K Annually
Senior level
Digital Media • Fintech • Information Technology • Mobile • Payments • Software • Financial Services
The Senior Customer Success Manager will enhance client relationships and drive outcomes using PrecisionLender, managing accounts and ensuring business success.
Top Skills: PrecisionlenderSalesforce
Reposted 12 Days AgoSaved
Remote or Hybrid
Remote New York, NY
165K-220K Annually
Senior level
165K-220K Annually
Senior level
Productivity • Sales • Software
The Senior Customer Success Team Manager will lead a team of Customer Success Managers, drive retention and growth, and develop processes for improvement while managing executive relationships and KPIs.
Top Skills: Cs Tools
Reposted 12 Days AgoSaved
Remote or Hybrid
Remote New York, NY
150K-200K Annually
Senior level
150K-200K Annually
Senior level
Productivity • Sales • Software
Lead the Customer Success team to drive customer retention and growth, manage team performance, and develop strategies to improve customer engagement.
Top Skills: Cs Tools
Reposted 12 Days AgoSaved
Remote or Hybrid
Remote New York, NY
140K-165K Annually
Senior level
140K-165K Annually
Senior level
Productivity • Sales • Software
Build and maintain strong client relationships, manage customer onboarding, drive product adoption, and collaborate with internal teams to promote client success.
Top Skills: B2B Saas
Reposted 12 Days AgoSaved
Remote or Hybrid
Remote New York, NY
86K-95K Annually
Junior
86K-95K Annually
Junior
Productivity • Sales • Software
Engage with customers to deliver support, drive retention, and identify opportunities for upselling through consultative interactions and strategic discovery sessions.
Top Skills: B2B SaasCrm Tools
Reposted 3 Days AgoSaved
Easy Apply
Remote or Hybrid
Remote New York, NY
Easy Apply
90K-110K Annually
Senior level
90K-110K Annually
Senior level
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
The Senior Client Success Manager oversees client relationships, ensuring campaign success, managing project timelines, and driving account growth through data-driven strategies and collaboration with internal teams.
Top Skills: ExcelPowerPoint
Reposted 3 Days AgoSaved
Easy Apply
Remote or Hybrid
Remote New York, NY
Easy Apply
97K-147K Annually
Senior level
97K-147K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Customer Success Manager enhances customer operations using Samsara's IoT platform, builds relationships with clients, and collaborates cross-functionally for success plans and workshops.
Top Skills: IotSaaS
Reposted 4 Days AgoSaved
Remote
Remote New York, NY
130K-175K Annually
Expert/Leader
130K-175K Annually
Expert/Leader
Information Technology • Cybersecurity
The VP of Customer Success manages technical programs, drives revenue growth, and leads a team to enhance client relationships and project delivery.
Top Skills: AgileAsanaJIRAMonday.ComWaterfall
Reposted 4 Days AgoSaved
Easy Apply
Remote or Hybrid
Remote New York, NY
Easy Apply
Senior level
Senior level
Legal Tech • Software • Generative AI
The Enterprise Customer Success Manager will drive adoption and satisfaction of legal tech solutions, manage client relationships, and contribute to product evolution, ensuring a high retention rate and client success.
Top Skills: Legal TechSaaS
Reposted 4 Days AgoSaved
Easy Apply
Remote or Hybrid
Remote New York, NY
Easy Apply
97K-131K Annually
Senior level
97K-131K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Manager of Enterprise Customer Success leads the team in ensuring customer adoption and value from Samsara's solutions, setting strategies and KPIs, fostering team culture, and managing high-level client relationships.
Top Skills: Gainsight
Reposted 5 Days AgoSaved
Remote or Hybrid
Remote New York, NY
5-5 Annually
Senior level
5-5 Annually
Senior level
Information Technology • Sales • Security • Cybersecurity • Automation
As an Enterprise Customer Success Manager, you will manage relationships with 30-40 Enterprise customers, ensuring their success through onboarding, adoption, and strategic account planning while advocating for their needs internally at Silverfort.
Top Skills: Active DirectoryCybersecurityIdentity ProtectionInformation SecurityLinuxNetworkingWindows
Reposted 5 Days AgoSaved
Remote or Hybrid
Remote New York, NY
95K-130K Annually
Senior level
95K-130K Annually
Senior level
Automotive • Big Data • Insurance • Software • Transportation
The Senior Client Success Manager leads client activities in the Insurance LOB, focusing on relationship management, financial performance, and client satisfaction. Responsibilities include guiding clients towards best practices and ensuring effective internal collaboration for service improvement.
Top Skills: Google SuiteHubspotSalesforce CRMSigma
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