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Top Remote Customer Success Jobs in NYC, NY
Healthtech • Insurance • Other • Sales • Software
The Medicare Compliance & Training Associate will support agents in running their businesses according to Medicare compliance rules. Responsibilities include reviewing promotional materials, assisting with compliance audits, answering agents' Medicare queries, and conducting live training sessions on relevant topics.
Artificial Intelligence • Hardware • Internet of Things • Machine Learning • Software • Manufacturing
As a Reliability Success Manager, you will drive customer growth and retention by improving machine health solutions. Your role involves collaborating with technical teams, establishing trusted relationships with clients, and enhancing customer experience through training and support. You'll interface with product teams based on customer feedback and monitor post-implementation success to facilitate upsells.
Top Skills:
Vibration Analysis
Fintech • Healthtech • Software
The Patient Advocate serves as a liaison between patients and healthcare providers, managing communication via chat, phone, and email, while overseeing the medical billing process and addressing potential issues. They are responsible for handling a high volume of calls, following up with insurance, and meeting performance metrics.
Top Skills:
AthenaCarevoyantEclinicalworksEpicMedikNextgen
Featured Jobs
Healthtech • Pet
As a Chat Support Associate at Vetcove, you'll engage with veterinary professionals to assist them in their purchasing processes through effective communication via live chat, email, and phone. You'll troubleshoot issues, manage accounts, and collaborate with teams to enhance user experience on the platform.
Artificial Intelligence • Big Data • Hardware • Software • Business Intelligence
The Customer Success Manager at Sisense will manage post-sales relationships with clients, ensuring their success and satisfaction with the product. Responsibilities include developing strategic account plans, driving revenue retention, expanding client engagement, and serving as a trusted customer advocate.
Top Skills:
CloudSaaS
Digital Media • Gaming • Information Technology • Software • Sports • Esports
As an AML Specialist, you will review AML investigations, support KYC investigations, draft reports on suspicious activity, and ensure compliance with anti-money laundering policies. You will engage with the retail sportsbook management team and stay informed about money laundering trends and regulations.
Fintech • Software
The Customer Success Operations Specialist at FloQast will support Revenue Operations by enhancing post-sale processes, resolving system issues, and ensuring the integrity of customer-facing systems. Responsibilities include troubleshooting, Gainsight configuration, and collaborating with various teams to improve operational efficiency and customer experience.
Top Skills:
CertiniaGainsightLookerSalesforce
Cloud • Consumer Web • Productivity • Software • App development • Automation • Data Privacy
The Customer Success Manager at Dropbox will oversee post-sale customer deployment, adoption, and education of their products. Responsibilities include building relationships with customers, facilitating product training, improving customer value, and collaborating with internal teams for customer satisfaction and growth.
Big Data • Cloud • Software • Big Data Analytics
As a Commercial Customer Success Manager, you'll lead the client journey from onboarding to value realization, deliver business reviews, monitor account health, and collaborate with sales and product teams to enhance customer success across a portfolio of accounts.
Digital Media • Kids + Family • Mobile • Software • Sports
The Tooling and Automation Manager at GameChanger will optimize customer support ticketing workflows, manage the CX technology stack, and lead technical integrations with vendors and internal teams. Responsibilities include improving AI chatbot performance and ensuring efficient tool usage for enhanced customer experiences.
Top Skills:
JavaScriptPython
Top Companies in NYC, NY Hiring Remote Customer Success Roles
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