Top Remote Customer Success Jobs in NYC, NY

Drive customer retention by engaging users through various channels, leverage product expertise to support growth, and contribute to team building.

The Senior Technical Support Specialist leads the support team, resolves system issues, and drives process improvements while collaborating with cross-functional teams.

Lead a team of Customer Success Managers to drive customer retention and growth in the mid-market segment, implementing strategies and managing relationships.

Provide excellent customer service and engagement to members at Peloton Studios, manage reservations, address inquiries, and support studio experiences.

As a Support Specialist I, you will provide high-quality customer support by resolving inquiries, managing expectations, and collaborating with internal teams.

Manage customer relationships post-sale, ensuring product adoption, negotiating renewals, and advocating for customer needs to achieve their goals.

The Senior Client Success Manager oversees client campaigns, ensuring performance goals are met and managing account growth through communication and project management.

As a Patient Advocate, you will provide concierge-style service to patients, maintain communication with providers, and manage administrative tasks in a fast-paced healthcare environment.

The Customer Success Manager at Workiva is responsible for enhancing customer ROI, driving solution adoption, and building relationships to ensure effective onboarding and support throughout the customer journey.

Provide strategic technical guidance and architect custom solutions for Alloy clients, ensuring they maximize product usage and client satisfaction.

Oversee technical and strategic management of enterprise clients, ensuring onboarding, support, and growth in eCommerce feed management.

The Customer Success Manager advocates for customers, ensuring satisfaction and value from services, managing relationships, and analyzing data for improvements.