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Top Remote Customer Success Jobs in NYC

108+ Job Results
5 Hours Ago
Remote
250 Employees
1-3 Years of Experience
250 Employees
1-3 Years of Experience
AdTech • Digital Media • eCommerce • Marketing Tech
Answer inbound calls, sell insurance plans, complete online applications, input client information into CRM, participate in meetings. Must be licensed in multiple states, have FFM certification, call center experience, and be fluent in Spanish.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+51 More
6 Hours Ago
Remote
250 Employees
1-3 Years of Experience
250 Employees
1-3 Years of Experience
AdTech • Digital Media • eCommerce • Marketing Tech
Answer inbound calls, sell insurance plans, complete online applications, input client information into CRM, participate in team meetings.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+51 More
6 Hours Ago
Remote
250 Employees
1-3 Years of Experience
250 Employees
1-3 Years of Experience
AdTech • Digital Media • eCommerce • Marketing Tech
Answer inbound calls, sell insurance plans, complete applications, input information into CRM, participate in team meetings. Must be licensed in multiple states, have FFM certification, fluent in Spanish, and have call center experience.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+51 More
13 Hours Ago
Remote
43,000 Employees
$55K-$60K Annually
3-5 Years of Experience
43,000 Employees
$55K-$60K Annually
3-5 Years of Experience
Fintech • Insurance
Evaluate long term disability insurance claims, make claim decisions, interact with stakeholders, manage caseload, analyze information for claims determination, calculate benefits, and ensure compliance with regulations.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+39 More
13 Hours Ago
Remote
43,000 Employees
$57K-$76K Annually
5-7 Years of Experience
43,000 Employees
$57K-$76K Annually
5-7 Years of Experience
Fintech • Insurance
The Lead LTD Claims Specialist at MetLife manages a caseload of long term disability insurance claims, coaches and mentors new associates, participates in projects for continuous improvement, and ensures exemplary customer service. Responsibilities include managing complex claims, providing timely and accurate claims reviews, collaborating with various resources, and resolving escalated customer complaints. Essential skills include 5+ years of LTD/IDI Insurance Claims experience and excellent customer service skills.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+39 More
13 Hours Ago
Remote
350 Employees
$115K-$173K Annually
3-5 Years of Experience
350 Employees
$115K-$173K Annually
3-5 Years of Experience
Artificial Intelligence • Legal Tech • Professional Services • Software
Ontra is hiring a Manager, Customer Success to lead a team responsible for onboarding, adoption, and retention efforts for their software products. The role involves developing a high-performing team, improving processes, and collaborating with various departments to support customer success.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+39 More
13 Hours Ago
Remote
350 Employees
$108K-$151K Annually
7+ Years of Experience
350 Employees
$108K-$151K Annually
7+ Years of Experience
Artificial Intelligence • Legal Tech • Professional Services • Software
Seeking a Customer Success Director to join the Contract Automation team. Responsibilities include collaboration with various teams, customer onboarding, relationship management, and problem-solving. Requires 8+ years of customer success experience with specific experience in the legal industry of financial services space.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+39 More
13 Hours Ago
Remote
350 Employees
$124K-$186K Annually
3-5 Years of Experience
350 Employees
$124K-$186K Annually
3-5 Years of Experience
Artificial Intelligence • Legal Tech • Professional Services • Software
Seeking a Revenue Operations Manager with 4+ years of Salesforce expertise to optimize workflows, drive collaboration between Customer Success and Sales teams, extract insights from data, and lead team development. Must have people management and project management skills, experience in managing stakeholders, and working with multi-products.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+39 More
21 Hours Ago
Remote
Hybrid
11,000 Employees
1-3 Years of Experience
11,000 Employees
1-3 Years of Experience
eCommerce • Food • Logistics • On-Demand • Retail
The Loss Prevention Agent is responsible for maintaining strict company standards within the MFC location and ensuring the safety and security of the facility. They will monitor physical security initiatives, enforce standards for activities and behaviors, and collaborate with the Loss Prevention Manager to address internal dishonesty.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+38 More
2 Days Ago
Remote
504 Employees
$116K-$145K Annually
3-5 Years of Experience
504 Employees
$116K-$145K Annually
3-5 Years of Experience
Consumer Web • Healthtech • Professional Services • Social Impact • Software
As the Manager of Provider Success at Headway, you will lead a team focused on the growth and retention of valuable provider segments. Your responsibilities include mentoring the team, developing customer success strategies, tracking key metrics, collaborating with different departments, and training the team to deliver exceptional service. You will play a critical role in optimizing provider satisfaction and success metrics to enhance the customer experience and increase revenue.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+23 More
2 Days Ago
Remote
3,300 Employees
5-7 Years of Experience
3,300 Employees
5-7 Years of Experience
Information Technology • Security • Cybersecurity
As an Implementation Manager for deploying solutions to attain Zero Trust/SASE, responsible for onboarding new customers, ensuring full value in Cloudflare's products, advising on technical best practices, and collaborating with internal teams for technical escalations.
2 Days Ago
Remote
Hybrid
20,000 Employees
$94K-$154K Annually
5-7 Years of Experience
20,000 Employees
$94K-$154K Annually
5-7 Years of Experience
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
As a Senior Specialist in Executive Visual Storytelling at ServiceNow, you will help top company leaders spotlight the mission, products, and people through visual storytelling. This role involves video editing, production, and creating presentation materials for various channels and events. You will collaborate with the Executive Communications team to communicate vision and strategy effectively.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+42 More
2 Days Ago
Remote
9,500 Employees
$183K-$294K Annually
7+ Years of Experience
9,500 Employees
$183K-$294K Annually
7+ Years of Experience
Cloud • Information Technology • Productivity • Security • Software
Lead a global team of 50+ engineers, set strategy and goals, work with product management, design leaders, and drive enterprise-level delivery of platform tools and services for Atlassian's Customer Support Technology Platform.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+59 More
2 Days Ago
Remote
74,000 Employees
1-3 Years of Experience
74,000 Employees
1-3 Years of Experience
Healthtech • Biotech • Pharmaceutical
Chronic Care Representative responsible for developing business plans, maintaining product knowledge, engaging customers, and monitoring business performance in the Central Region. Requires excellent communication and organizational skills, ability to work independently and in a team environment.
Top Benefits:
401-K
Adoption Assistance
Child Care Benefits
+38 More
3 Days Ago
Remote
364,000 Employees
3-5 Years of Experience
364,000 Employees
3-5 Years of Experience
Artificial Intelligence • Professional Services • Business Intelligence • Consulting • Cybersecurity • Generative AI
The Client Experience Proposal Manager will drive the planning and development of pursuit products aligned with sales strategies, leverage analytics for content strategy, manage a range of resources, and maintain portfolio of content assets. Responsibilities include proposal innovation, project and global operations management, emerging technology awareness, industry trend analysis, and collaboration with internal and external teams for business development.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+66 More
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