Billing and Accounts Receivable Specialist

Rilla’s the leading conversation intelligence software for outside sales. Think solar, roofing, and real estate sales reps.

They talk to customers face to face, our mobile app records their conversations, and our AI automatically transcribes and analyzes their conversations to help them improve their sales.

Our vision is to bring the power of conversation intelligence from the Zoom meeting and the call center to the more than 10M salespeople who work offline.

We’re growing 20% MoM, have hundreds of clients, including Fortune 500 companies, Net Revenue Retention above 170%, an NPS higher than the iPhone’s, and we are cash flow positive!

We are one of the fastest-growing startups in the world right now and in history.

We’re backed by Byron Deeter (one of the best investors of all time) from Bessemer Venture Partners, the top Cloud investor in the world.

And we’re a Cloud 100 Rising Star company.
Who You Are

• A customer obsessive. Someone who deeply cares about delighting clients and solving their pains, not about vanity metrics.

• An infinite learner. You are always looking to learn more and learn faster. You feel uneasy when you get complacent, and you’re constantly seeking discomfort.

• A team player. You love giving and receiving feedback and learning and growing as a team.

• Unafraid of failure. You take risks. You see failure as an opportunity to learn, grow, and be better the next time. In a weird way, you trick your brain into being excited when you fail because it means you get a new opportunity to learn more.

• Affinity for the unconventional. You get a kick out of rejecting conventional wisdom. And you’re not afraid to try weird, crazy, and quite possibly stupid ideas.

• Extremely focused. You practice extreme focus in everything you do. You’re always looking to prioritize your time and resources for maximum efficiency.
  

The Billing & Accounts Receivable Specialist will be responsible for managing billing operations, driving collections, and ensuring accurate and timely cash flow reporting.

This isn’t just about keeping the lights on—it’s about building the processes that will allow Rilla to scale at lightning speed. You’ll work closely with the Head of Finance & Operations, Customer Success, and Sales to tighten up systems, solve messy problems, and provide visibility into business performance.

• Monitor outstanding balances, follow up on overdue accounts, and partner with Customer Success to resolve payment issues.

• Maintain meticulous collections documentation and send timely customer account statements.

• Prepare, review, and distribute accounts receivable invoices through platforms like NetSuite and customer billing portals.

• Ensure accurate cash application of payments and maintain clean AR ledgers.

• Support billing portal registrations, compliance requirements, and collaborate with legal, customer success, and insurance teams as needed.

• Identify and execute process improvements to streamline billing and AR operations.
  

• 2-3+ years in billing/accounts receivable, preferably at a high-growth SaaS or enterprise company.

• Hands-on with ERP/accounting systems (NetSuite + Salesforce strongly preferred), advanced Excel/Sheets skills, and comfortable working with 10,000+ transaction datasets.

• You catch mistakes others miss and take pride in accurate, timely work.

• Clear, direct, and not afraid to speak up with ideas or flag risks.

• Entrepreneurial spirit and willingness to roll up sleeves and work hands-on in a fast-paced, dynamic environment.

• Bachelor’s degree in Accounting, Finance, Economics, or related field preferred, but not required.

Please don’t apply if you’re not excited about:

• Working ~70 hours a week in person with ambitious people.

• Building a generational company, with the intensity and speed that requires.

• Owning critical financial processes that directly impact growth and customer experience.
  

• Salary: $87,000 – $120,000/year (with room to go higher for exceptional candidates; competitive with other offers)

• Medical, dental, and vision insurance

• Breakfast, lunch, dinner, and supplementary food and drink — 6x a week

• Gym membership

• Commuter benefits

• Relocation assistance

• Take what you need, paid time off, not accrual-based

• $1,000 stipend for learning and personal growth

• Tech equipment