Similar Jobs at Ericsson
Cloud • Information Technology • Internet of Things • Machine Learning • Software • Cybersecurity • Infrastructure as a Service (IaaS)
Lead customer-facing technical discussions and requirements gathering for RAN service delivery. Develop service proposals, technical presentations, and identify add-on sales opportunities. Participate in knowledge sharing and support high-level design and troubleshooting for Ericsson RAN (4G/5G/VoLTE).
Top Skills:
4G5GEricsson RanLteVolte
Own and operate the customer's IP backbone security domain, provide expert operational support and escalation for multi-vendor security platforms, lead incident RCA, mentor engineers, coordinate vendors, drive security design and optimizations, and produce technical documentation and guidelines.
Join our Team
About this Opportunity
The IP Security Operations Engineer serves as the technical authority within the MS organization for the IP Security domain. This role is focused on technical ownership, operational excellence, and expert-level support of the customer's IP backbone security infrastructure. Ensures stability, performance, and continuous improvement across complex, multi-vendor security environments, acting as a key reference point for engineers, stakeholders, and vendors.
What You Will Do
What You Will Bring
Why join Ericsson?At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: Egypt (EG) || Cairo
Req ID: 787944
About this Opportunity
The IP Security Operations Engineer serves as the technical authority within the MS organization for the IP Security domain. This role is focused on technical ownership, operational excellence, and expert-level support of the customer's IP backbone security infrastructure. Ensures stability, performance, and continuous improvement across complex, multi-vendor security environments, acting as a key reference point for engineers, stakeholders, and vendors.
What You Will Do
- Own the end-to-end technical operation of the customer's IP backbone security domain, ensuring high availability, resilience, and optimal performance.
- Provide expert-level operational support for maintenance activities, software/hardware upgrades, and operational changes.
- Act as the primary technical escalation point for complex and major IP Security incidents, leading deep root-cause analysis and driving sustainable corrective actions.
- Support and mentor engineers by providing advanced troubleshooting guidance across multi-vendor security solutions (Firewalls, IPS, Authentication servers, Load Balancers, DDoS protection).
- Analyze and monitor traffic behavior through firewalls, define performance baselines, and lead investigations into anomalies or service degradations.
- Identify security threats, perform risk assessments, and develop mitigation strategies aligned with customer, MS, and industry security standards.
- Review, validate, and technically drive IP backbone security expansions, replacements, solution designs, and optimization activities.
- Coordinate and technically govern high-urgency cases and on-call escalations, ensuring fast, accurate decision-making and minimal service impact.
- Interface with third-party vendors (3PP) for escalations, defect resolution, and solution optimization.
- Contribute to operational maturity by defining best practices, technical guidelines, and knowledge-sharing materials.
- Produce clear technical documentation, reports, and stakeholder communications to support transparency and informed decision-making.
What You Will Bring
- 2-3 years of relevant experience in Network / IP Security operations, with a strong focus on complex environments and advanced troubleshooting.
- Bachelor's degree in Telecommunications, IT Engineering, or equivalent.
- Strong hands-on expertise in IP Security technologies and network security architectures.
- Proven experience with multi-vendor firewall and security platforms (e.g., Juniper SRX, F5, Fortinet, Palo Alto).
- Solid understanding of telecom-grade networks and service provider security challenges.
- Excellent analytical and problem-solving skills, with the ability to operate effectively under pressure.
- Strong communication skills, with the ability to explain complex technical concepts to both technical and non-technical stakeholders.
- Very good command of the English language.
- Demonstrated ability to drive technical decisions, influence outcomes, and ensure alignment across operational, engineering, and vendor teams.
Why join Ericsson?At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: Egypt (EG) || Cairo
Req ID: 787944
Ericsson Morristown, New Jersey, USA Office
Ericsson Morristown Office Office


Leafy suburban setting with a strong corporate presence. Close to parks, historic downtown Morristown and direct train links to New York City.
What you need to know about the NYC Tech Scene
As the undisputed financial capital of the world, New York City is an epicenter of startup funding activity. The city has a thriving fintech scene and is a major player in verticals ranging from AI to biotech, cybersecurity and digital media. It also has universities like NYU, Columbia and Cornell Tech attracting students and researchers from across the globe, providing the ecosystem with a constant influx of world-class talent. And its East Coast location and three international airports make it a perfect spot for European companies establishing a foothold in the United States.
Key Facts About NYC Tech
- Number of Tech Workers: 549,200; 6% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Capgemini, Bloomberg, IBM, Spotify
- Key Industries: Artificial intelligence, Fintech
- Funding Landscape: $25.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Greycroft, Thrive Capital, Union Square Ventures, FirstMark Capital, Tiger Global Management, Tribeca Venture Partners, Insight Partners, Two Sigma Ventures
- Research Centers and Universities: Columbia University, New York University, Fordham University, CUNY, AI Now Institute, Flatiron Institute, C.N. Yang Institute for Theoretical Physics, NASA Space Radiation Laboratory



