Business Development Manager

Are you looking to Optimize your life? Start your exciting path to a rewarding career today!
We are Optimum, a leader in the fast-paced world of connectivity, and we're seeking driven and enthusiastic professionals to join our team, empower lives, fuel businesses, and drive innovation. Connectivity is now longer a luxury, but a necessity. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. Our successes, now and in the future, are powered by our amazing product, a commitment to our people and culture, and the connections we make in our communities.
If you are resourceful, collaborative, and passionate about delivering consistent excellence, Optimum is for you!
Job Summary
The Business Development Manager (BDM) at Optimum Business plays a critical role in developing high-performing sales talent and driving regional sales growth. This role focuses on coaching, mentoring, and empowering new hires and underperforming Account Executives to achieve and exceed sales goals. The BDM partners closely with leadership to ensure consistent onboarding, development, and field performance excellence through hands-on coaching, structured feedback, and data-driven accountability.
Responsibilities
What you'll do:

• Drive business sales performance through field leadership and active sales coaching.
• Collaborate with local management during the interview and selection process.
• Guide new hires through early onboarding procedures and ensure smooth transitions to full productivity.
• Coordinate with training teams to gather and share feedback from new hire assessments.
• Assist leadership in development sessions focused on new hires and low-performing AEs.
• Ensure individual and team sales objectives are met or exceeded.
• Conduct daily check-ins and performance reviews with local management on AE progress.
• Perform regular ride-alongs with AEs to observe sales behaviors, providing actionable, constructive feedback based on observed field performance.
• Spend at least 90% of time in the field to directly coach, mentor, and support AEs.
• Complete accurate and timely Field Observation Forms documenting AE progress and areas for improvement.
• Support management in ramp-up processes and coach low performers to reach 100% of install and quota goals.
• Conduct monthly one-on-ones and quarterly reviews with direct reports; assist with CGP process documentation.
• Provide continuous coaching and skill reinforcement aligned to sales best practices.
• Assist with management duties as directed by leadership.
• Participate in special projects and other assigned initiatives.
• The development and success of Optimum SMB Direct Sales Account Executives is essential to the team's performance. The BDM's effectiveness directly impacts team yield, AE quota attainment, and overall regional productivity.

Qualifications
What you'll bring:

• 5+ years of progressive B2B sales experience in telecommunications, technology, or related industries.
• Proven success in a leadership, training, or mentoring capacity.
• Strong ability to motivate, coach, and inspire others to achieve measurable success.
• Bachelor's degree preferred; equivalent experience considered.
• Demonstrated record of achieving or exceeding sales targets.
• Strong negotiation, analytical, and problem-solving skills.
• Excellent oral and written communication abilities.
• Ability to work independently, prioritize effectively, and manage time efficiently.
• Strong interpersonal and organizational skills, with attention to detail and follow-through.
• Must thrive in a fast-paced, results-oriented environment.
• Ability to travel up to 50% of the time.
• Reliable personal vehicle, valid driver's license, insurance, and satisfactory driving record required.

At Optimum, every action and interaction we take part in, is driven by our three Guiding Principles: Do What's Right, Drive One Optimum, and Make It Happen. These aren't just words, they help us build trust, create real community, and embrace new ways of thinking. Our employees are empowered to do the right thing for our customers and co-workers and to recognize and reward these behaviors when we see them. It's all part of the bigger picture of "Be The Difference" where each employee knows they have the power to enact real change, share new ideas, and understand that learning never stops.
If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team. Together, we'll shape the future of connectivity.
All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity.
We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.
The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law.
Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details.
Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is $70,486.00 - $115,799.00 / year. The rate/range provided herein is the anticipated pay at the time of hire, and does not reflect future job opportunity.
We appreciate your interest in this opportunity. Applicants must be authorized to work for ANY employer in the U.S. Please note that at this time, we do not provide visa sponsorship for employment.
Nearest Major Market: Long Island
Nearest Secondary Market: New York CIty