Business Intelligence Analyst

ABOUT THIS POSITION

We’re looking for an ambitious Business Intelligence Analyst to help us identify insights and trends in sales data that maximize business performance and help healthcare providers financially sustainable. This position is ideal for someone who enjoys digging into and analyzing data, creating analyses that inform business decisions, and supporting strategic initiatives driving the organization’s aggressive growth strategy. The candidate must have proven proficiency in Microsoft Excel for data manipulation and advanced modeling; specifically - lookup functions, pivot tables, pivot charts, etc.
From day one, you’ll be responsible for reviewing and analyzing data from key programs, building insight narratives, and will be influential in driving improvements in sales process, product and channel development, marketing, growth enablement and other areas of the business.
The ideal candidate will have a background or degree in analytics or data science, be able to identify and articulate data trends, and works well with others.
You will be responsible for collecting, organizing, and reviewing data from multiple sources, developing reports and dashboards, and identifying key trends and patterns that inform process improvements. Working closely with cross-functional teams, you’ll help translate complex datasets into clear, understandable narratives that support initiatives across sales, marketing, product development, and client operations.
The ideal candidate will hold a degree in business, analytics, or data science, have a strong aptitude for data manipulation tools, and possess excellent communication skills to effectively present findings to diverse audiences. This role suits someone who enjoys digging into data and contributing to projects that have a tangible impact on the organization’s growth.

WHAT YOU'LL DO

• Review and analyze monthly and quarterly reports from quantitative data sources to support sales team efficiency and excellence

• Perform pipeline analysis and deep dive into sales performance data, such as conversion rates, opportunity metrics, and crosswalk multiple data elements

• Create easily digestible analyses from complex data sources that will inform sales strategy business and strategic decisions and help predict future gaps/disruptions

• Proactively identify opportunities for improvement by analyzing trends, results, and areas for salesforce data, and other sources

• Monitor the accuracy and efficient distribution of reports and other intelligence essential to sales operations and the growth organization

• Recommend revisions to existing reports or assist in the development of new reporting tools as needed

• Help develop user-facing and standard operating process documentation for business processes

• Collaborate with leader and other functional areas on building ad-hoc reports and analyzing key elements of data

WHAT YOU'LL NEED

• Bachelor's Degree in analytics, data science or related field

• 1+ years of experience working in operations or other data-related fields, and have advanced analytical skills and the ability to distill complex analyses for management

• Demonstrated proficiency in Microsoft Excel for data manipulation and complex modeling; specifically - lookup functions, pivot tables, pivot charts, etc.

• Comfortable in a fast-paced environment, enjoy working cross-functionally, want to leave a stamp on the organization, and are the type of person who gets things done

• Working knowledge of customer relationship management (CRM) tools, specifically Salesforce

• Excellent written and verbal communication skills, with proficiency in Microsoft Office and PowerPoint

• Detail-oriented with the ability to rapidly learn and take advantage of new concepts, business models and technologies

• Highly organized with the ability to prioritize and execute many concurrent tasks

BONUS POINTS

• Master’s degree in analytics, data science, or related field

• Familiarity with advanced analytics tools such as PowerBI

• High-level of enthusiasm and organizational skills

• Self-motivated, ability to work with little or no oversight while possessing a solution seeking attitude

WAYSTAR PERKS

• Competitive total rewards (base salary + bonus, if applicable)
• Customizable benefits package (3 medical plans with Health Saving Account company match)
• We offer generous paid time off for our non-exempt team members, starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays. We also offer flexible time off for our exempt team members + 13 paid holidays
• Paid parental leave (including maternity + paternity leave)
• Education assistance opportunities and free LinkedIn Learning access
• Free mental health and family planning programs, including adoption assistance and fertility support
• 401(K) program with company match
• Pet insurance
• Employee resource groups

Waystar is proud to be an equal opportunity workplace. We celebrate, value, and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.