Business Operations Intern - Spring 2027

Location: NYC-based

Time zone: Must be available to work in Eastern Standard Time (EST)

Commitment: Must be eligible to receive college credit and commit 3 days a week. 

Duration: January 11, 2027 - May 14, 2027

Magnet Media is a creative studio that helps brands connect with audiences via video production, podcasts, and social media content. At Magnet, we are driven by our passion for telling stories that matter. We believe using storytelling + data is the best way to drive business results. Our strategic and creative capabilities have kept us at the forefront of digital media for 25 years, working side by side with many of the largest companies in the world, helping them derive business value from content solutions. Magnet Media's current and past clients include Google, JP Morgan Chase, UBS, YouTube, IBM, Nickelodeon, Mattel, Goldman Sachs, Citigroup, Adobe, Airbnb and dozens of other world-class brands. We are looking for someone with shared passion to add on to our current team.

How You'll Make An Impact 

Business Operations will work directly with the CEO and senior leadership to contribute to high-priority projects across Operations and Growth. This role is ideal for a business-minded individual eager to gain hands-on experience in strategic planning, operational efficiency, and AI-driven initiatives. The intern will play a key part in streamlining company-wide operations and supporting the execution of Magnet’s growth strategies in a flexible, hybrid work environment.

What You'll Do

• Work directly in HubSpot to standardize naming conventions, clean backend data, and ensure CRM records are audit-ready.
• Assist in standardizing how quarterly proposals are logged so reporting is consistent and reliable.
• Support recurring reporting and dashboard management across operations and leadership.
• Conduct audits of internal project wrap reports.
• Compile and maintain follow-up checklists to help senior leadership confirm that client outreach has been completed after campaigns close.
• Participate in executive meetings, document key actions, and follow up on deliverables.
• Leverage AI tools, including Claude, to support operational workflows and surface efficiencies across reporting and project tracking.
• Identify opportunities for process improvement and contribute ideas to enhance business growth and innovation.
• Maintain confidentiality and professionalism in all communications and interactions.

What You'll Need

• Currently pursuing a degree in Business, Operations, Data Analytics, or a related field.
• Demonstrated interest in business operations, sales operations, or strategic planning.
• Proficiency in Google Workspace (Gmail, Docs, Sheets, Slides, Calendar), with comfort working across spreadsheets and data tracking.
• Familiarity with CRM platforms is a plus; experience in HubSpot is a double plus!
• Strong analytical, organizational, and problem-solving skills.
• Excellent verbal and written communication skills; able to interact with senior leaders in a professional setting.
• A self-starter mindset with a passion for learning, process improvement, and continuous growth.
• Comfortable adapting to evolving priorities and working both independently and as part of a team.

This is an exciting opportunity to gain hands-on experience in business and sales operations at a dynamic, award-winning creative studio. If you’re eager to build real skills in CRM management, operational reporting, and AI-assisted workflows while growing alongside a team that invests in its people, we’d love to hear from you!

Life at Magnet 

Since our inception over 25 years ago, we’ve continued to uphold our original mission of telling stories that matter, so that we live in a more inclusive and equitable world. This means having an intentional focus on including people of color, veterans, LGBTQIA+, people from different faiths, cultures, and religions, single dads, women returning to work after raising children...from brand new citizens to those whose family came over on the Mayflower, and both junior protegés and sage experienced talent. Differently together is what drives our passion for meaningful creative storytelling. 

At Magnet, you’ll find talents from around the world with a variety of experiences bonding over coffee, video games, books, pets, sports, interior design, music, the latest meme or streaming series... and many more!