Business Operations & Office Manager

Job Title: Business Operations & Office Manager
Office Location: New York, NY
Job Type: Full-Time, Onsite 
      
About SK hynix America
At SK hynix America, we're at the forefront of semiconductor innovation, developing advanced memory solutions that power everything from smartphones to data centers. As a global leader in DRAM and NAND flash technologies, we drive the evolution of advancing mobile technology, empowering cloud computing, and pioneering future technologies. Our cutting-edge memory technologies are essential in today's most advanced electronic devices and IT infrastructure, enabling enhanced performance and user experiences across the digital landscape.
We're looking for innovative minds to join our mission of shaping the future of technology. At SK hynix America, you'll be part of a team that's pioneering breakthrough memory solutions while maintaining a strong commitment to sustainability. We're not just adapting to technological change – we're driving it, with significant investments in artificial intelligence, machine learning, and eco-friendly solutions and operational practices. As we continue to expand our market presence and push the boundaries of what's possible in semiconductor technology, we invite you to be part of our journey to creating the next generation of memory solutions that will define the future of computing.

Job Summary:

The Office Manager is responsible for overseeing the daily administrative and operational functions of the office to ensure a smooth, efficient, and professional work environment. This role requires strong organizational, communication, and problem-solving skills — with a key focus on providing timely, accurate reports and updates to the executive team to support strategic decision-making and operational efficiency.

Responsibilities:

Office Operations Management

• Oversee daily office activities, including mail handling, supply ordering, equipment maintenance, and facility upkeep.
• Ensure the office environment is clean, safe, and compliant with health and safety regulations.

Administrative Support

• Provide administrative support to management and staff (e.g., scheduling meetings, managing calendars, preparing reports).
• Manage office correspondence, phone calls, and visitors (reception duties).
• Process the facilities-related ticket request and provide necessary support

Executive Communication & Reporting

• Prepare and deliver regular operational reports to the executive team (e.g., vendor performance, office metrics, and incident logs).
• Serve as a key point of contact between the office staff, ensuring clear, timely, and accurate communication.

Vendor & Supplier Coordination

• Coordinate with vendors for office supplies, IT services, cleaning, and maintenance.
• Collect service requirement for vendor contract initiation and monitor vendor service quality and costs — reporting key metrics to executives.
• Gather information to create a new vendor in the Accounting / SAP system. (W-9, ACH form, Bank Letter)

Budget & Expense Management

• Track and manage office-related expenses and budgets.
• Process invoices, reimbursements, and petty cash — with monthly summaries for executive review.
• Generate Expense reports (Concur) and create the report for management’s review.
• Process all the lease, rental invoices for office (Maintain lease files, current CAM rate, taxes, etc.) Ensures that all invoices and expenses are submitted on time
• Process all Facilities, maintenance invoices. (Online check requisitions and Vendor payment)

Employee Support

• Assist with onboarding new employees (e.g., setting up workstations, orientation materials).

Technology & Systems

• Maintain office technology (printers, phones, software) and coordinate with IT support team.

Event & Meeting Coordination

• Organize internal and external meetings, conferences, and company events — including executive-level meetings.
• Book venues, arrange catering, and prepare materials as needed — with briefings for leadership.

Policy & Compliance

• Ensure office practices comply with company policies and local regulations.
• Update and maintain office manuals, procedures, and documentation — with executive approval where required.

Qualifications & Skills:   

• Associate or Bachelor’s degree in Business Administration or related field preferred.
• 5-7 years of office management or administrative experience.
• Fluent in both Korean and English (written and spoken) is preferred for daily communication, documentation, and executive reporting.
• Proven ability to communicate effectively with senior leadership — including preparing clear, concise, and data-driven reports.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
• Strong organizational, multitasking, and communication skills.
• Ability to work independently and as part of a team.
• High level of discretion, professionalism, and attention to detail.
• Basic understanding of office IT systems or troubleshooting

Equal Employment Opportunity:

SKHYA is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees and prohibit discrimination and harassment of any type without regard to race, sex, pregnancy, sexual orientation, religion, age, gender identity, national origin, color, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws. 

Compensation: