Similar Jobs at Marble Health
Healthtech • Kids + Family • Social Impact • Software • Telehealth • Conversational AI
Own strategic school and district partnerships, build trusted counselor relationships, drive student referrals, and improve engagement. Develop playbooks, metrics, dashboards, and AI-enabled workflows while collaborating with Operations, Product, Growth, and Clinical teams. Serve as the voice of school partners, resolve issues, and help build Marble’s customer success function from the ground up.
Top Skills:
AI
Healthtech • Kids + Family • Social Impact • Software • Telehealth • Conversational AI
Lead market selection and analysis for new-state launches, build prioritization frameworks and gross-margin projections, and create repeatable market-entry playbooks. Own operational setup including legal entities, insurance contracts, Medicaid enrollments, vendor management, and cross-functional readiness. Move between strategic analysis and hands-on execution to launch markets quickly and reliably.
Healthtech • Kids + Family • Social Impact • Software • Telehealth • Conversational AI
As a School Success Manager, you will manage school partnerships, drive student referrals to therapy, and provide operational support to counselors while using AI tools for efficiency.
Top Skills:
Account Management ToolsAi ToolsCrm Software
About the Role
What You’ll Do
Qualifications
Ideal traits
We’re looking for a Business Operations leader to own the gnarliest problems at Marble and help us transform mental healthcare for millions of kids nationwide. This is a rare opportunity to build mission-critical functions from scratch, shape strategy, and design how Marble scales. You’ll sit at the intersection of strategy, product, and execution — and see your work translate directly into families getting the mental healthcare they deserve.
- Own the toughest, most ambiguous problems at the heart of the business. You’ll jump into our most complex challenges, starting with building our revenue collection function. You’ll partner closely with the CEO, co-founder, and senior ops leaders to uncover what’s working, what’s broken, and what to fix first — then make it happen. That might mean diving into a messy spreadsheet, reimagining a broken workflow, or picking up the phone to get answers from payers, patients, therapists.
- Build the systems that power Marble’s growth. You’ll design the processes, tools, and partnerships that take us from scrappy to scaled. That could mean designing smarter internal workflows, scoping product features for our engineers, or working with the right vendors to supercharge execution. You’ll help us move fast now, and set us up to grow even faster later.
Must have
- You have 5+ years of experience in strategy and operations. You’ve worked in environments where you had to figure things out, not just follow a playbook.
- You’re based in New York and can work from our SoHo office at least two days a week.
Nice to have
- You’ve worked at a startup or in a high-growth environment.
- You’ve worked in healthcare or with insurance systems.
- You’ve worked closely with product or engineering teams to build tools or processes.
- ⚒️ Process thinker who likes to build — You know how to get from 0→1 with scrappy, simple solutions, and then 1→100 by spotting patterns and building systems that scale.
- 🏃♀️Relentless drive — No task is too small for you. You’re just as willing to call a payer or follow up on a denial as you are to design a long-term solution.
- ❔Thrive in ambiguity — You can make sense of messy claims data and get to the root of a problem, even when the path isn’t clear.
- 💙 Introspective team player — You’re a thoughtful communicator, open to feedback, and focused on what’s best for the mission and the people we serve.
Marble Health New York, New York, USA Office
521 Broadway, New York, New York, United States, 10012
What you need to know about the NYC Tech Scene
As the undisputed financial capital of the world, New York City is an epicenter of startup funding activity. The city has a thriving fintech scene and is a major player in verticals ranging from AI to biotech, cybersecurity and digital media. It also has universities like NYU, Columbia and Cornell Tech attracting students and researchers from across the globe, providing the ecosystem with a constant influx of world-class talent. And its East Coast location and three international airports make it a perfect spot for European companies establishing a foothold in the United States.
Key Facts About NYC Tech
- Number of Tech Workers: 549,200; 6% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Capgemini, Bloomberg, IBM, Spotify
- Key Industries: Artificial intelligence, Fintech
- Funding Landscape: $25.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Greycroft, Thrive Capital, Union Square Ventures, FirstMark Capital, Tiger Global Management, Tribeca Venture Partners, Insight Partners, Two Sigma Ventures
- Research Centers and Universities: Columbia University, New York University, Fordham University, CUNY, AI Now Institute, Flatiron Institute, C.N. Yang Institute for Theoretical Physics, NASA Space Radiation Laboratory
