Jobs at Marble Health

Provide compassionate customer support to students, families, therapists, and school partners through SMS, email, and phone. Resolve cases end to end, coordinate appointments and therapist matching, manage sensitive care situations, document interactions, and collaborate cross-functionally. Identify recurring issues, improve workflows and documentation, review AI-assisted responses, and recommend product and operational improvements. The role is hybrid in New York City and requires three office days weekly.

Sources, engages, interviews, evaluates, signs, and activates therapists across multiple markets. Manages provider onboarding and credentialing, maintains accurate pipeline data, diagnoses funnel performance, tests sourcing strategies, and collaborates with Operations, Clinical, Growth, Credentialing, and Provider Support teams to expand therapist supply.

Leads revenue operations and GTM innovation by advising Sales, Marketing, and Customer Success; building AI-first systems, automations, dashboards, and workflows; analyzing funnel performance; improving forecasting and pipeline health; and driving cross-functional initiatives that increase GTM efficiency and revenue growth.

Own end-to-end sales across K-12 school districts in designated territories. Build executive relationships, develop territory strategy and pipeline, navigate procurement and legal processes, lead consultative sales cycles, represent Marble in field meetings and conferences, and partner cross-functionally to drive implementation, adoption, expansion, and quota attainment.

Own strategic school and district partnerships, build trusted counselor relationships, drive student referrals, and improve engagement. Develop playbooks, metrics, dashboards, and AI-enabled workflows while collaborating with Operations, Product, Growth, and Clinical teams. Serve as the voice of school partners, resolve issues, and help build Marble’s customer success function from the ground up.

As a School Success Manager, you will manage school partnerships, drive student referrals to therapy, and provide operational support to counselors while using AI tools for efficiency.

As a Product Engineer at Marble, you will build full-stack applications to enhance youth mental health access, collaborate on product features, and elevate engineering standards.

As a Business Development Representative, you'll generate leads for school partnerships through cold calling and outreach, and support AEs in building relationships with school counselors and administrators.

The Account Executive will build relationships with school counselors, manage the sales cycle, and expand Marble's presence in the education sector, facilitating access to mental health care for students.