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Equus Workforce Solutions

Career Services Manager

Posted 7 Days Ago
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In-Office
Bronx, New York, NY, USA
75K-80K Annually
Senior level
In-Office
Bronx, New York, NY, USA
75K-80K Annually
Senior level
Manages and supervises a Career Services team, overseeing job-seeker development strategies, regulatory compliance, performance monitoring, staff training, quality improvement, and customer service. The role leads program development, motivates employees, coordinates with business services and training teams, and supports workforce development for diverse and hard-to-serve populations.
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Company Description

Who We Are

Our employees consistently rate Grant Associates as a great place to work, and often recommend open positions to friends. We are a culturally diverse company with competitive benefits, frequent opportunities for growth and change, training and fun activities!

Innovation and a culture of continuous improvement are built into the fabric of our company. Staff have an opportunity to improve themselves and our company by joining our Fit Forward, Culture, Innovation, and Green teams.

Job Description

The Career Services Manager supervises and assures quality systems for the Career Services team.

Duties/Responsibilities

  • Manages strategies for job-seeker development to meet business needs.
  • Assures compliance with placement regulations related to career services.
  • Monitors department performance and ensures team is properly trained.
  • Develops, motivates and provides exceptional leadership for career services team.
  • Strategizes, develops and maintains quality Career Services program to achieve goals.
  • Works cooperatively with business services and training to service customer needs.
  • Performs other duties as assigned.

Qualifications

  • Bachelor’s Degree in career services, education, social work or related field
  • 5+ years’ experience working in job development with diverse populations, including hard-to-serve populations
  • 3+ years’ experience managing a team 
  • Ability to manage multiple priorities and meet deadlines
  • Commitment to continuous improvement and high standards of quality.
  • Successful experience work with the public in a positive and professional manner at all times
  • Demonstrated superior written and verbal communication skills
  • Thorough understanding of the New York City area job market and economic trends preferred
  • Strong organizational, leadership and communications skills
  • Proficiency in data analysis and reporting tools (e.g., Excel, data management software)
  • Desire to work with a diverse population of customers with varying needs
  • Ability to work well in a fast-paced environment

Additional Information

We provide:

  • Competitive wages for high performance
  • 11 Paid Holidays
  • PTO
  • Tuition reimbursement
  • Guided Professional Development Plans
  • Summer Fridays
  • Weekly Wellness Sessions
  • Medical/Vision/ Dental
  • Employer Paid Life Insurance
  • Employer 401k Contributions
  • Employee Referral Bonus
  • Employee Assistance Programs
  • Company Picnics Volunteer Experiences
  • Access to Free Financial Counseling
  • Innovation and a culture of continuous improvement are built into the fabric of our company. Staff have an opportunity to improve themselves and our company by joining our Fit Forward, Innovation and Green teams.

About Us:
Grant Associates is a national workforce development company that is passionate about raising the economic security for the people, businesses, and communities we serve. Since opening our doors in 1997, we have operated programs in cities large and small, partnering with communities to build the human side of economic development. As one of the largest workforce development organizations in North America, we have provided workforce development services to more than 50,000 companies and helped more than 1.2 million people achieve their career goals.

Grant Associates is a wholly owned subsidiary of Advanced Personnel Management (APM) Group, a leading international provider of Human Services with offices in ten countries.

Grant Associates is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, physical or mental disability, reprisal, or any other characteristic protected by federal, state, or local law.

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