Case Manager - 000C0 - Mon-Fri 10AM-6PM

Make an Impact.

At WellLife Network, every role plays a vital part in empowering people to live their best lives. As part of one of New York’s largest nonprofit health and human services organizations, you’ll join a team dedicated to compassion, inclusion, and excellence — helping individuals and families thrive every day.

#INDDSP/INDCSP

Position Summary: The case manager will provide support and service linkages to residents within the program. Coordinate services and ensure quality care to the residents.

Essential Responsibilities:

1. Responsible for the operation of the Supported Housing program and assigned caseload. Drive self and/or drive agency vehicle throughout boroughs to visit apartments routinely, to assess, observe and evaluate physical plan and residents functioning abilities and needs.
2. Act as a liaison with community health, mental health, educational, vocational and recreational programs.
3. Supervise and collect urine samples. Ensure procedure for accurate testing.
4. Provide linkage services with detoxification and rehabilitation treatment centers.
5. Assist consumers in the housing selection process including participation in the selection of adequate furnishings, working with real estates agents securing service from utility companies (telephone, electric), etc.
6. Facilitate sublease and rental payment agreement.
7. Facilitate housing subsidies food stamps, other benefits and entitlements.
8. Assist consumers to link to community support services in identified areas of need.
9. Familiarize the consumer with his/her rights as a tenant and assist in tenant/landlord communication
10. In conjunction with consumer, develop individual support plan to address areas such as; self-care (i.e., maintenance of sobriety), money management, medication management, daily living skills and symptom management
11. Maintain all required written documentation including consumer records, program records.
12. Identify maintenance and safety needs of assigned apartments.
13. Responsible for reporting and documentation of all incidents to immediate supervisor and/or the Director of MHS within 24 hours.
14. On-call 24 hours a day, seven (7) days per week to respond to emergencies.
15. Weekly supervision of assigned staff, to delegate tasks and provide professional direction and technical assistance.
16. Required to participate and attend meetings/trainings at various sites that require following different route of travel to worksite.
17. Able to lift/carry packages and boxes of supplies; as well as clients if necessary.
18. Ability to count, add, subtract, and manage money
19. Communicate information with all staff and supervisor(s) verbally and in writing for the purpose of giving instructions, providing feedback and adjusting work practices.
20. If deemed necessary must be able to participate in these programs at various sites and varying times. The ability to complete the following training offered and perform the techniques taught in each area a required function of the position; AMAP, CPR and First Aid.

Other Responsibilities

1. Participate in activities of other staff members in their absence or during periods of staff shortage.

2. Represent the agency at meetings, trainings not otherwise specified.

3. Ability to work flexible schedule as work schedules are subject to change.

4. This does not limit the assignment of duties or exclude the performance of other duties not mentioned, as assigned by supervisor.

5. Maintain confidentiality at all times.

What You’ll Gain

• Compensation: Competitive hourly rate based on experience.
• Robust Benefits: Medical, dental, vision, and 401k retirement plan (with matching).
• Work-Life Balance: Paid time off, holidays, and personal days.
• Wellness Program: Free and low-cost gym and wellness access and support.
• Training & Growth: Ongoing professional development and career advancement opportunities.
• Meaningful Work: Direct impact on the lives of youth and their families.
• Supportive Environment: A collaborative team that values your contributions

Bachelor’s degree in Social Services preferred, experience working with mental health consumers with/without co-occurring addictive disorders. New York State driver’s license and access to a vehicle required.