Case Manager - RWA Gates

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Are you ready to embark on a new career endeavor?

The Doe Fund is a leading New York City non-profit organization that operates the enormously visible Ready, Willing & Able program, whose participants clean over 115 miles of streets and sidewalks every day. With an $80 million budget, 500+ staff members, and 46,000 individual donors, The Doe Fund is nationally acclaimed as a work-based model for solving homelessness and criminal recidivism. We empower people to break the cycles of homelessness, welfare dependency, substance abuse, and incarceration through innovative work and housing programs.

We offer a competitive salary and a comprehensive benefits package, including medical and dental coverage, paid retirement plan participation, paid sick, personal, and vacation time, paid holidays, discounted gym memberships, and more.

Major responsibilities of the Case Manager include, but are not limited to, the following:

• Manage a caseload of clients; monitor their progress toward meeting goals established in their service plans and their participation in required RWA program components.
• Research and coordinate access to outside referral sources for Mental Health, Substance Recovery, Benefits, Entitlements, and Primary Care services.
• Communicate with DHS and other agencies as needed. 
• Collaborate with clients; provide assistance in goal setting and self-development; work as a team with other staff to achieve program wide participation, employment, housing, graduation, retention and other program goals. 
• Organize and facilitate caseload and other groups on various topics. 
• Maintain current, accurate, complete and timely documentation of trainee progress in charts and case-noting databases (TDF’s Client Tracking Database and DHS’s CARES).
• Provide crisis intervention to clients in order to resolve any issues or concerns that may arise.

Qualifications:

• Bachelor's degree preferred
• At least 2-3 years of human service/case management experience
• Strong interpersonal, written, and verbal communication skills
• Excellent recordkeeping and computer skills are essential (Microsoft Office).  
• Bilingual a plus.  

Interested? 

Submit your application for review. 

Before you go, we want to assure you that we are committed to building a diverse and inclusive workplace reflective of individuals who share our mission and who want to join us in working on the cutting-edge of important social issues. 

We are an equal opportunity employer, and we highly encourage applications from candidates regardless of race, color, citizenship, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran or reservist status, or any other category protected by federal, state, or local law.