Case Manager

The Public Interest Company is a comprehensive solution for identifying and recovering third party liability for health plans, risk-bearing provider groups, and self-funded employers. We combine AI and a legal tech platform to identify and recover claims that should have been paid by third party payers. We handle the entire recovery process, all while protecting members and streamlining operations. We empower healthcare organizations to maximize their financial performance, and recoup dollars towards care delivery, without adding administrative burden.

We’re hiring a Case Manager to support and scale our Recovery Operations function. This is a highly execution-focused role where you’ll manage a portfolio of recovery cases, identify opportunities, and drive outcomes using our internal systems. You will work at the intersection of operations, data, and legal workflows—owning real business impact from day one. This is not a support role. You are responsible for moving cases forward, solving problems, and delivering results.

• Manage a portfolio of recovery cases from intake through resolution

• Navigate insurance carrier systems to validate and advance claims

• Identify high-value recovery opportunities using internal tools and datasets

• Communicate with payers to drive case progression and negotiate outcomes

• Maintain accurate case documentation and ensure data integrity

• Partner with Legal and Operations on complex or escalated cases

• Identify workflow inefficiencies and contribute to process improvements

• Strong problem-solving ability and attention to detail

• Analytical mindset; comfortable working with data and identifying patterns

• Clear, professional written communication

• Ability to manage multiple workflows and prioritize effectively

• High ownership and self-direction; you operate well without heavy oversight

• Comfort learning new tools and systems quickly

• Bachelor’s degree

• 0–2 years of experience in operations, customer support, analytics, or similar roles

• Strong organizational and communication skills

Nice to have:

• Exposure to healthcare, insurance, legal operations, or fintech

• Experience with case management or workflow tools

• Immediate ownership: Manage real cases and drive outcomes within weeks

• High-impact work: Directly contribute to revenue recovery and client outcomes

• Accelerated learning: Build skills across operations, data, and legal systems

• Startup environment: Work in a fast-paced, low-bureaucracy team