The Chief Revenue Officer is a strategic executive leader responsible for designing, leading, and executing the company’s full revenue strategy across Sales, Marketing, customer experience, customer growth, market expansion, and commercial performance. This role is accountable for building a scalable, data-driven revenue engine that accelerates growth, strengthens customer relationships, improves the customer journey, expands market share, and positions the organization as a preferred partner in the dental laboratory industry.
The ideal candidate brings deep dental laboratory or dental industry, commercial experience, with a proven ability to translate market insight into strategic action. This leader will align Sales, and Marketing under a unified growth and customer experience strategy, develop high-performing commercial teams, strengthen customer acquisition and retention, and partner with executive leadership to achieve sustainable revenue and profitability goals.
Minimum of 15 years of progressive commercial leadership experience, including senior leadership responsibility for Sales, Marketing, and customer experience functions.
• Significant experience in the dental laboratory industry, dental products, dental technology, dental services, medical device, or closely related healthcare commercial environment strongly preferred.
• Demonstrated success developing and executing revenue strategies that drive measurable growth, profitability, customer acquisition, and market expansion.
• Proven ability to lead and scale Sales and Marketing, teams in a complex, competitive, and customer-service-driven market.
• Strong understanding of dental laboratory customer needs, dentist and specialist relationships, DSO dynamics, digital workflow trends, product/service differentiation, and market buying behavior.
• Experience building disciplined forecasting, CRM adoption, pipeline management, territory planning, pricing strategy, and sales performance processes.
• Demonstrated ability to partner with executive leadership and board stakeholders in a private equity-backed,growth-oriented, or transformation-focused environment preferred.
• Bachelor’s degree in Business, Marketing, Healthcare Administration, or related field required; MBA or advanced degree preferred.
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