Chief of Staff supporting the CEO across company-wide execution and operating cadence. Responsibilities include owning special projects, improving clinical and member operations, supporting finance and reporting, designing people processes, coordinating goals and leadership meetings, preparing board and investor materials, and closing action items. The role requires strong analytical judgment, comfort with ambiguity, polished written work, cross-functional influence, and willingness to handle both strategic and hands-on operational tasks.
About ZorroRX
The role
What you will do
Who we are looking for
ZorroRX was founded by physicians and patients working together to lower specialty drug spend, helping members and their employers afford the life-saving medications they need. Through our pharmacy marketplace, we deliver significant savings on the same brand-name medications the doctor prescribed. We partner directly with non-profit hospitals and health centers to give our members dedicated pharmacist support, while driving dollars back to support the nation's safety net.
You will work directly with the CEO as the second set of hands and eyes on the whole company. There is no fixed lane. In a given week you might be rebuilding a member onboarding workflow with our clinical operations team, closing the books on our financials, drafting a compensation plan, preparing board materials, and running a project nobody else has time to own.
The job has two halves. The first is execution: taking real work off the CEO's plate and getting it done to a standard he would be happy to put his name on. The second is orientation: knowing what is going on across the company, seeing where priorities have drifted, and keeping the team pointed at the most important objectives.
This is a generalist operator role, not an executive assistant role and not a strategy-only role. You will do analysis and you will also do the unglamorous work that follows from it.
- Special projects and corporate development. Own cross-functional projects from problem definition through delivery: new client launches, pricing and contract analysis, vendor selection, process redesign, market research, M&A, fundraising—whatever the quarter demands. Most of these will not have an obvious owner, which is why they come to you.
- Clinical and member operations. Partner with our operations leadership to improve how members are enrolled, how fills move through our pharmacy network, and how we measure and raise service levels. Expect to be in the data and on the floor, not above it.
- Finance. Support the monthly close, cash forecasting, client invoicing, payments and financial reporting. Build the models and dashboards that tell us how the business is actually doing.
- People. Help design and run hiring processes, onboarding, compensation and incentive plans, and performance reviews as the team grows.
- Operating rhythm. Run the systems that keep the company oriented: quarterly goals, weekly priorities, leadership meeting agendas and follow-through, board and investor updates.
- CEO leverage / triage. Prepare materials, pre-read and synthesize, draft communications, and close loops on the CEO's behalf. Over time, take on standing responsibilities outright.
- 0 to 5 years at a top-tier management consulting firm or investment bank, or equivalent experience where the bar for analytical rigor and output quality was very high. Healthcare exposure is a plus, not a requirement.
- A strong academic record from a leading university.
- Raw horsepower: you learn fast, think in structures, and can hold a lot of context at once.
- Comfort with ambiguity. You can take a half-formed problem, figure out what actually matters, and come back with a recommendation and a plan.
- Finished work. You write clearly, build clean models, and produce things that need little editing. You check your own numbers.
- Low ego, high standards. You will do work that is below your pay grade and work that is above it, often in the same day, and you treat both seriously.
- Judgment about people. Much of this job is getting things done through a small team you do not manage.
- Stamina. This is a demanding role at an early-stage company. The pace is fast and the hours are real.
We care about trajectory. The right person may be early in their career, exceptional, and looking for an operating seat with more scope and ownership than their current path offers.
Location. Remote, with New York City preferred.
Compensation includes salary, health insurance with premiums paid in full by the company, meaningful equity, and a discretionary cash bonus. Expected salary range is $110,000 to $150,000.
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