Financial Lines Senior Claims Specialist

MSIG USA continues to grow! 

Company Overview:

MSIG USA is the US-based subsidiary of MS&AD Insurance Group Holdings, Inc., one of the world’s top P&C carriers and a global Class 15 insurer, with A+ ratings and a reach that spans 40+ countries and regions. Leveraging our 350-year heritage, MSIG USA brings the financial strength, expertise, and global footprint to offer commercial insurance solutions that address your business’s unique risks.

We are seeking an experienced and detail-oriented Senior Home Office Claims Analyst to join our Financial Lines Claims team. The Senior Home Office Claims Analyst will be responsible for handling complex matters, including high severity claims and class actions, from inception through resolution under Financial Lines with an emphasis on Directors & Officers (D&O), Financial Institutions Professional Liability (E&O), Pension Trust (Fiduciary), Employment Practices Liability and Fidelity policies.

The team also handles other Specialty Lines such as Cyber, Political Risk & Trade Credit, Transactional and Tax claims.

You will work closely with internal and external customers and stakeholders, deliver excellent customer service, analyze coverage, draft coverage letters, evaluate liability, make claim presentations, set reserves, and formulate and execute resolution strategies.

The role can be located in one of the following locations: NYC, Chicago, Los Angeles, Warren, NJ and Atlanta Hybrid work environment (3 days in office)

Key Responsibilities:

• Proactively manage claims throughout their lifecycle from initial notification through final disposition.

• Conduct timely and thorough investigations and analyses to determine coverage, liability and damages.

• Work closely with insureds, brokers, legal counsel, vendors, and other stakeholders throughout the claims process.

• Collaborate on claim resolution strategies.

• Negotiate direct and mediated settlements within designated authority limits.

• Prepare claim summaries and reports and make presentations.

• Provide feedback on claims and trends to underwriting and stakeholders.

• Maintain accurate and up-to-date claim files and diary system.

Qualifications:

• Bachelor’s degree required

• Minimum of 3 years of experience handling Financial Lines or Cyber insurance claims, litigation or other related experience.

• Excellent communication and interpersonal skills to deliver exceptional customer service and build and maintain customer relationships.

• Strong negotiation skills.

• Detail-oriented with an ability to independently manage a caseload and prioritize tasks and deadlines.

• Proficiency in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint)

• Ability to travel as needed.

Salary: The base pay range is $110,000.00 - 185,000.00. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location.

It's an exciting time for our company and a great opportunity to join a financially sound and growing global insurance group!  

It is the policy of MSIG USA to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, MSIG USA will provide reasonable accommodations for qualified individuals with disabilities.