Onsite Client Relations Specialist responsible for client communication, prepress and file preparation, Adobe Suite artwork editing, coordinating press checks and approvals, managing production schedules, print shop operations, equipment maintenance, bindery/finishing, and supporting client meetings to meet deadlines and budgets.
Client Relations Specialist (Printing & Digital Production – Onsite, New York, NY)
Job Description
We are seeking an experienced and detail-oriented Client Relations Specialist to join our onsite team in New York, NY. This role is ideal for a professional with a strong background in the printing industry, including color digital printing, prepress, and print production.
The successful candidate will deliver exceptional customer service while managing print production workflows, client communication, and project execution in a fast-paced, deadline-driven environment.
Key Responsibilities
- Serve as the primary point of contact for clients, creative teams, and technical staff, ensuring clear communication and project alignment
- Provide prepress and digital print support, including proofreading client artwork and preparing files for production
- Edit and optimize client files for print readiness using Adobe Creative Suite
- Coordinate and manage press checks, mock-ups, revisions, and client approvals
- Oversee project scheduling, workflow management, and production timelines to meet tight deadlines and budgets
- Manage day-to-day print shop operations, including inventory control, supply ordering, and equipment coordination
- Support and maintain small format printers, large format printers, and plotters
- Perform print finishing and bindery tasks as needed
- Assist with conference room setup, client meetings, and onsite support services
Qualifications
- Minimum of 3+ years of experience in the printing industry (digital printing, prepress, or print production)
- Advanced proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign)
- Strong knowledge of color digital printing, print production processes, and bindery operations
- Experience with print equipment, materials, and finishing techniques
- Excellent customer service and client-facing communication skills
- Ability to confidently present printing capabilities and services to clients
- Strong organizational, multitasking, and project management skills
- Ability to manage multiple projects while maintaining accuracy and attention to detail
- Effective communication skills for team collaboration and task delegation
ABC Imaging Carlstadt, New Jersey, USA Office
Carlstadt, United States
ABC Imaging New York, New York, USA Office
New York, United States
Similar Jobs
4 Days Ago
Healthtech • Pet • Professional Services
Serve as the first point of contact for pet owners and referring veterinarians by phone or in person. Provide excellent client service, manage multiple tasks in a fast-paced, team environment, handle scheduling and communications, and use computers for day-to-day operations. Must work flexible shifts including days, evenings, overnights, weekends, and holidays.
Healthtech • Pet • Professional Services
Greet and support pet owners and referring veterinarians in person and by phone, collect and maintain accurate client and patient records, triage calls, assist with paperwork and financial options, recognize emergencies, and support clients through difficult decisions. Work varied shifts including nights, weekends, and holidays in a fast-paced, team-oriented veterinary hospital.
3 Hours Ago
Artificial Intelligence • Cloud • Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
Senior IAM Developer responsible for designing, developing, and supporting IAM capabilities. Focus on SailPoint IIQ, Java customization, and Python automation.
Top Skills:
JavaJavabeansLdapMicrosoft Power PlatformOauthOpenid ConnectPythonSailpoint IdentityiqSAMLScim
What you need to know about the NYC Tech Scene
As the undisputed financial capital of the world, New York City is an epicenter of startup funding activity. The city has a thriving fintech scene and is a major player in verticals ranging from AI to biotech, cybersecurity and digital media. It also has universities like NYU, Columbia and Cornell Tech attracting students and researchers from across the globe, providing the ecosystem with a constant influx of world-class talent. And its East Coast location and three international airports make it a perfect spot for European companies establishing a foothold in the United States.
Key Facts About NYC Tech
- Number of Tech Workers: 549,200; 6% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Capgemini, Bloomberg, IBM, Spotify
- Key Industries: Artificial intelligence, Fintech
- Funding Landscape: $25.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Greycroft, Thrive Capital, Union Square Ventures, FirstMark Capital, Tiger Global Management, Tribeca Venture Partners, Insight Partners, Two Sigma Ventures
- Research Centers and Universities: Columbia University, New York University, Fordham University, CUNY, AI Now Institute, Flatiron Institute, C.N. Yang Institute for Theoretical Physics, NASA Space Radiation Laboratory
