Lead product strategy and lifecycle for Client360, driving discovery, roadmap, and launches. Partner with engineering, operations, and business teams to improve processes, measure KPIs, leverage analytics/AI for insights, manage stakeholders, and mentor junior staff to deliver scalable, compliant, customer-centric solutions.
You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients. We foster a collaborative environment where your ideas drive progress, and your growth is our priority. As part of Client360, you’ll help unify client data and deliver enterprise-wide insights, supporting business transformation and operational excellence
As a Product Manager in Data, Digital & AI, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. You act as the voice of the customer, developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide successful launches, gather crucial feedback, and ensure toptier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
Job responsibilities
- Develop a product strategy and vision that delivers value to customers
- Manage discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap.
- Own, maintain, and develop a product backlog that enables development to support the overall strategic roadmap and value proposition.
- Build the framework and track the product's key success metrics such as cost, feature and functionality, risk posture, and reliability.
- Support the development and execution of business initiatives for Client360 Transformation, ensuring alignment with organizational goals.
- Participate in planning, execution, risk management, and delivery of business programs focused on process improvement and operational efficiency.
- Coach and mentor junior team members on best practices in business analysis and stakeholder engagement.
- Collaborate with engineering, operations, and business teams to maintain and enhance processes and platforms.
- Assist in establishing and monitoring key performance indicators to ensure measurable business value.
- Leverage analytics, including machine learning and AI, to derive actionable business insights.
- Understand internal team needs and anticipate future requirements, collaborating across Markets, Payments, Global Banking, and Private Bank
Required qualifications, capabilities, and skills
- 5+ years of experience or equivalent expertise in product management or a relevant domain area
- Advanced knowledge of the product development life cycle, design, and data analytics
- Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
- Strong knowledge of business process improvement, strategic planning, and data analytics.
- Experience supporting change and managing stakeholders across multiple functions.
- Understanding of business integration techniques, data governance, regulatory compliance, and operational risk management.
- Customer-centric mindset with ability to prioritize and deliver stakeholder needs.
- Experience working with cross-functional teams to drive business innovation.
- Bachelor’s degree in Business, Data Science, or a related field
- Strong communication and interpersonal skills, able to present complex concepts to technical and non-technical audiences.
- Experience with emerging technologies and best practices in business analytics and CRM.
Preferred qualifications, capabilities, and skills
- Demonstrated prior experience working in a highly matrixed, complex organization
- Experience in business process management, CRM systems, or related fields within a financial institution.
- Advanced degree
- Experience in ensuring customers and stakeholders are engaged and positive about delivered initiatives
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
JPMorganChase New York, New York, USA Office
270 Park Avenue, New York, NY, United States, 10017-2014
JPMorganChase New York, New York, USA Office
4 Metrotech Center, New York, NY, United States, 11201
Similar Jobs
Digital Media • Information Technology • News + Entertainment
Lead UX-focused product development for FreeWheel's ad platform: own roadmap, define and improve end-to-end workflows, partner with Design and Engineering, gather user research and analytics, write product requirements, prioritize investments, and measure outcomes to improve AI-enhanced user experiences.
Top Skills:
Advertising TechnologiesArtificial IntelligenceBehavioral AnalyticsCopilotsDesign SystemsSaaSWorkflow Automation
Artificial Intelligence • Healthtech • Software • Telehealth
Own sales productivity strategy and operations for Nourish's fastest-growing patient acquisition channel. Diagnose drivers, set targets, build roadmaps, lead Sales Strategy & Operations, and partner cross-functionally (Enablement, Analytics, Product, Engineering) to improve rep performance and execution. Hire, develop, and scale the function while establishing measurement, cadences, and accountability to deliver measurable growth.
Artificial Intelligence • Healthtech • Software • Telehealth
Lead and grow a consumer engineering organization (8–12+ engineers), set multi-year technical and product direction, stay hands-on in architecture and coding, partner with product/design/clinical teams, own reliability and scalability, and build an AI-powered health companion while scaling processes and hiring.
Top Skills:
Node.jsPostgresReactTypescript
What you need to know about the NYC Tech Scene
As the undisputed financial capital of the world, New York City is an epicenter of startup funding activity. The city has a thriving fintech scene and is a major player in verticals ranging from AI to biotech, cybersecurity and digital media. It also has universities like NYU, Columbia and Cornell Tech attracting students and researchers from across the globe, providing the ecosystem with a constant influx of world-class talent. And its East Coast location and three international airports make it a perfect spot for European companies establishing a foothold in the United States.
Key Facts About NYC Tech
- Number of Tech Workers: 549,200; 6% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Capgemini, Bloomberg, IBM, Spotify
- Key Industries: Artificial intelligence, Fintech
- Funding Landscape: $25.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Greycroft, Thrive Capital, Union Square Ventures, FirstMark Capital, Tiger Global Management, Tribeca Venture Partners, Insight Partners, Two Sigma Ventures
- Research Centers and Universities: Columbia University, New York University, Fordham University, CUNY, AI Now Institute, Flatiron Institute, C.N. Yang Institute for Theoretical Physics, NASA Space Radiation Laboratory
