Clinical Solutions Manager- Informatics

Job Summary

Job Description

Identify and support field sales efforts with one primary customer through clinical and educational customer needs assessment, product and procedural training, and required customer follow up. Work very closely to optimize the surgical preference card system along. Link clinical practice with products and programs. Build strategic alliances with customers and sales representatives as it relates to executing successful value add programs. 

Responsibilities:

•  Contribute to the development of new products along with the modification and improvements of existing products by providing customer (end user) insight for process enhancement and improvement opportunities

• Identify and support field sales efforts through customer needs assessment, product and procedural training, and required customer follow up (i.e., letters, approved product information, samples, educational materials, professional guidelines and standards related to best practices, and clinical/evidence-based research articles)

• Maintain and develop expertise on OR products

• Work in conjunction with sales representatives, sales management and the customer to properly identify, prioritize targets, and achieve shared goals

• Provide written and verbal communication to sales management and sales representatives regarding field activity and account information

• Participate as a clinical team representative on project teams, committees and in meetings with various corporate departments to provide input as to the clinical perspectives on products and issues

• Reviews and assesses applicable financial, clinical, and operational data, as well as evidence-based literature to assist teams in evaluating new supplies and new technology, using evidence based clinical data, benchmarked best practices and data driven analysis

• Keep current with medical literature, clinical initiatives/guidelines, competitive landscape, and industry trends and communicate with sales management, marketing and other appropriate corporate departments

• Maintain professional and clinical continuing education, licensure, and credentials as applicable to clinical specialty

• Conduct Quality investigations, waste assessments, clinical review & observations for improved practice and best practice recommendations

Required Experience:

• Bachelor's Degree

• Licensed RN or Operating Room Technician

• At least 5 years of Operating Room clinical experience in a hospital

• This position will sit onsite at in New York City (the Bronx) and may be required to periodically travel to customer satellite locations throughout the area  

• Ability to build positive customer relationships while providing clinical consultative feedback

• Strong Business Acumen

• Experience presenting to and coordinating professional level meetings, including preparation of agendas, presentations and documenting meeting outcomes, etc.

• Strong skills with Microsoft Office suite of products

• Data analysis experience

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Preferred Qualifications:

• MBA or MSN

• Informatics/Clinical data analytics education and/or experience

• Value analysis

• Supply chain experience

Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

The anticipated salary range for this position:

The actual salary will vary based on applicant’s location, education, experience, skills, and abilities. This role is bonus and/or incentive eligible. Medline will not pay less than the applicable minimum wage or salary threshold.

Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For roles where employees work less than 30 hours per week, benefits include 401(k) contributions, paid time off, as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp. For a more comprehensive list of our benefits please click here.

We’re dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging page here.

Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.