Commercial Business Analyst

What You'll Do

As a Commercial Business Analyst in the Merchandising function, you are responsible for driving strategic analysis and merchandising insights through advanced customer and consumer data connected to product. The commercial business analyst has a deep interest in retail analytics, inventory optimization, and merchandising strategy. You will independently be able to set the scope and initiate analysis depending on the need of the merchandising organization as well as demonstrate leadership, analytical prowess, and a deep understanding of industry trends.

This hybrid role reports into our Commercial Merchandise Manager and is based out of New York, NY.

Working at H&M means no two days are ever the same, but a typical day will include the following responsibilities*

Analytics, insights and pricing:

• Conduct in-depth analysis of sales trends, customer behavior, and market dynamics to identify growth opportunities
• Work closely with Customer Activation team to combine web data, customer insights and product data to improve our assortment strategy and product activations
• Utilize statistical models and forecasting techniques to drive data-driven decision-making
• Support executional excellence by supporting with market intelligence in how to position, activate and optimize the product offer and activation of the product
• Analyze and align with Customer Activation SEO insights to support our assortment strategy in close collaboration with the Merchandising Managers
• Drive insights and support the assortment strategy for our digital marketplaces
• Stay abreast of industry trends, competitor product strategies, and emerging technologies to challenge current plans and maintain competitive advantage

Commercial and product insights and analysis:

• Drive projects and build business cases for new product categories, sales channels and other business opportunities to support new sales and profit growth
• Follow up on our full store (omni, retail, digital) commercial initiatives and build strong cases for improvements in our discount strategy leveraging web analytics, customer insights, sales and cost data
• Support with business case and technical analysis (e.g., selling performance at different price points and price elasticity analysis) to enable best possible commercial decisions
• Find opportunities and drive initiatives to increase our sales and profit by combining sales, customer and web analytics (customer behavior) connected to product activation

Who You Are:

• Bachelor’s degree in Business, Economics, Finance, or related field. Master’s degree preferred.
• 3-5+ years of progressive experience in retail, analytical or related roles
• Proven expertise in advanced data analysis tools (e.g., Excel, SQL, Python) and familiarity with merchandising software and systems
• Strong ability to think strategically and problem solve
• Outstanding communication, presentation, and stakeholder management skills
• Very good skills in MS Office, especially in Excel and PowerPoint
• Able to work independently and be self-motivated while still working within a team environment and fostering a strong team collaboration
• Oral and written proficiency in English
• Inclusive, positive, open to feedback, willing to multitask and learn on the job

Why You’ll Love Working at H&M

• We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability
• We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years
• You’ll have access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues

• We are an inclusive company where you’re encouraged to be yourself at work
• You will have access to a large global talent community, where career growth and aspirations have no limits
• We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, company match  401k, paid leave programs, and paid time off, including a community day to serve your local community
• You’ll be able to express your personal style with our employee discount at H&M, & Other Stories, and COS

JOIN US​

Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are.​

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Take the next step in your career together with us. The journey starts here.​

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*We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application.​

Compensation: salary range is $98,957-$111,326 annually**

*This job posting highlights the most critical responsibilities and requirements of the job and is not all-inclusive. There may be additional duties, and responsibilities assigned for this job at the company’s discretion.

**H&M, in good faith, has assessed this posted range of compensation as the accurate range for this role and location at the time of this posting. H&M may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future.

EEOC Code: PRO

Job Status: Salary, Exempt