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Brown & Brown Insurance

Commercial Lines Account Manager

Posted Yesterday
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In-Office
Rochester, NY
38-48 Hourly
Senior level
In-Office
Rochester, NY
38-48 Hourly
Senior level
Manage and retain assigned commercial insurance accounts while supporting agency sales goals. Review policies, endorsements, rates, and forms; handle client and market correspondence; prepare binders, certificates, invoices, and related documents; maintain account files; process cancellations; resolve account and commission discrepancies; coordinate premium financing; and keep producers informed of potential issues. The role requires commercial lines coverage expertise and a Property and Casualty Agent’s or Broker’s License.
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Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Brown & Brown is seeking a Commercial Lines Account Manager to join our growing team in Rochester, NY. 

To service new and existing accounts to achieve Agency sales goals and service standards.  Responsible for securing the retention of specifically assigned Commercial accounts through marketing responsibilities. 

How You Will Contribute: 

  • Handle client requests for information, endorsements, forms, and rates for accuracy, recommending changes or amendments. 

  • Review and analyze policies, endorsements, forms, and rates for accuracy, recommending changes or amendments. 

  • Oversee requests for endorsements, control and preparation of binders, certificates, invoices, automobile identification cards, and similar items. 

  • Review tasks on a regularly scheduled basis, re-scheduling, or handling items as appropriate. 

  • Maintain account files, overseeing that documents are attached in Image right  

  • Order cancellations when requested or required. 

  • Assist in clearing omitted items, account differences, and commission differences. 

  • Coordinate premium financing needs with the Accounting Department. 

  • Keep producers informed of real or potential problems. 

  • Correspond with markets and clients, accompanying producers on visits as requested. 

 

Skills & Experience to be Successful: 

Required: 

  • High school diploma required. 

  • Strong technical knowledge of coverage in all commercial lines' insurance coverage. 

  • Property & Casualty Agent’s or Broker’s License, required 

  

Preferred: 

  • College Degree in a business-related field. 

  • 5+ years general agency/company experience. 

Pay Range

38.46 - 48.08 Hourly

The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role.

Teammate Benefits & Total Well-Being

We go beyond standard benefits, focusing on the total well-being of our teammates, including:

  • Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance  
  • Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement 
  • Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
  • Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more. 

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations. 


Recruiting Vendor Disclosure Statement

Brown & Brown does not accept unsolicited resumes from external recruiters, recruitment vendors or employment agencies ("Recruiting Vendors"). Recruiting Vendors must have a valid written agreement and received prior written authorization from an authorized Brown & Brown representative before submitting candidates for any publicly posted role. Any unsolicited resumes submitted to Brown & Brown or its employees become the property of Brown & Brown, and no fees will be paid for such submissions. Additional information regarding this policy can be found on our careers page.

The Power To Be Yourself  

As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”. 

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