The Commercial Lines Account Manager will support producers with new business, account development, renewals, and client education. Responsibilities include preparing proposals, assisting clients with coverage changes, and maintaining client relationships.
Grow With Us! At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious Commercial Lines Account Manager to join our team. This position will report to our agency located in Baltimore, MD. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is a virtual position.
Responsibilities:
Responsibilities:
- Support assigned producers by placing and processing new business, account development, and renewal retention.
- Pre-Qualify new business. Review, analyze, and submit applications following agency marketing guidelines
- Review and order renewals according to agency procedures. Investigate company non-renewals and coordinate with insured and Producer(s) to re-market
- Prepare proposals and applications, submit to insureds and carriers (or marketing department); follow up to insure timely responses
- Assist clients in making appropriate coverage changes; inform and educate clients about coverage, exclusions, exposures, and
- audits; document electronic file accordingly
- Provide technical support to Producer(s) to include survey policy coverage and identify cross-selling and upgrading opportunities
- Prepare quotations, coverage summaries/comparisons, proposals, and recommendations needed to ensure clients/prospects understanding of clients/prospects understanding of coverage
- Renew and re-market accounts as needed in conjunction with Producer(s) and agency standards
- Assist in design of insurance plans for clients. Visit key clients in person.
Qualifications:
- Education– College level coursework preferred
- Certification–Licensed Property and Casualty Agent
- Experience–Minimum of five years’ experience with at least three in property and casualty.
- Complete knowledge of insurance practices and procedures of the agency and industry.
- Excellent prioritization skills, friendly, positive attitude willingness to help others; excellent verbal and written skills; professional telephone manner; ability to establish effective relationships with all staff and the general public; ability to work on highly detailed work under pressure and timelines.
- Advanced computer proficiency
- Ability to quickly learn automation including agency management system. Prior experience on Vertafore AMS and Image Right a plus.
- Proficient in Excel
Benefits:
- Compensation: $60,000-$70,000/yr.
- Company Paid Life Insurance, Long-Term and Short-Term Disability.
- Medical, Dental, Vision and FSA/HSA plans.
- 401(k) with company match.
- Additional voluntary benefits including Critical Illness, Accident Insurance, Hospital Indemnity and Supplemental Life Insurance, Legal and Identity Protection, and Pet benefits.
- Generous PTO.
- An awesome team of professionals!
The Hilb Group is an equal opportunity employer, and we actively support and comply with all applicable federal, state, and local laws prohibiting all forms of discrimination in employment. Additionally, we have a zero-tolerance policy for all forms of harassment in violation of federal, state, and local laws.
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