Jobs at Hilb Group

Support commercial lines account managers by handling client inquiries, preparing certificates, processing policy changes/renewals/cancellations, gathering underwriting materials, maintaining accurate client files, ensuring regulatory and carrier compliance, and tracking renewal timelines.

Manage clients’ personal insurance needs, including information gathering, applications, renewals, policy administration, endorsements, cancellations, and rewrites. Explain coverage options, recommend enhancements, resolve inquiries, maintain accurate electronic records, and build relationships with clients and insurance carriers. The role requires a New York personal lines license, extensive personal insurance experience, customer service skills, and proficiency with Microsoft Office and AMS.

Serve as lead benefits consultant for large-group clients: design compliant benefit strategies, support sales producers, lead client meetings/onboarding, mentor account teams, manage annual planning, collaborate with carriers, resolve escalations, and ensure compliance, reporting, and communications.

Manage employee benefits accounts including plan design, renewals, RFPs, vendor/underwriter negotiations, benchmarking, regulatory compliance, open enrollment communications, presentations, and client advocacy to ensure service excellence and cost-effective benefit solutions.

Manage clients' personal insurance needs end-to-end: gather information, prepare applications, market renewals, administer policies, explain coverages, process endorsements/cancellations, maintain electronic records, and build strong client relationships in a team-oriented sales environment.

Manage and execute national and regional corporate events: own event calendar, coordinate venues/vendors, create and distribute event content, target and engage audiences, uphold brand standards, contribute ideas, and help define KPIs to measure success.

Lead placement strategy and market access for insurance accounts across Florida. Build carrier relationships, resolve complex placement issues, support sales with market intelligence, analyze placement metrics, ensure compliance, and drive revenue and retention. Manage, mentor, and develop placement teams while providing executive reporting and participating in large account pursuits.

Remote account manager responsible for scheduling and managing benefit counselor appointments, handling client calls and emails, maintaining client records, rescheduling and reminders, assisting with enrollment questions, performing data entry and reports, preserving confidentiality, and supporting special projects and administrative tasks for the benefits team.