Produce clear, engaging written and digital customer communications (newsletters, alerts, on-hold messages, texts, web content). Draft, edit, and proofread materials, execute email campaigns using a visual editor, collaborate with cross-functional teams, and manage multiple priorities to deliver communications projects.
Blink is the user experience firm for the world’s leading companies. We use evidence-driven design to create products that people use, love and remember. With studios in Austin, Boston, San Diego, San Francisco, and Seattle, Blink brings two decades of experience to research, design, and strategy for clients such as Amazon, Facebook, Microsoft, NASA, Starbucks, and USAA.
This opportunity is a part of Blink's Embedded practice, which supports long-term opportunities with some of Blink’s largest client partners.
Location: EST based - remote opportunity
Duration: 6 months to start - potential to extend
What you will be doing:
- Collaborate with the customer communications team to draft newsletters, alerts, on-hold messages, text messages, talking points, fact sheets, customer letters, and other communications materials.
- Execute individual projects and programs while partnering with team members to ensure successful delivery.
- Complete proofreading requests to ensure proper grammar, punctuation, spelling, and overall quality.
- Develop and execute email campaigns using a visual email editor while maintaining brand standards.
- Perform other duties as assigned.
As a Digital Communications Specialist, you will be responsible for producing knowledgeable and engaging written and digital content for custom communications.
The ideal candidate will have strong communication and writing skills, digital communications experience, and the ability to work independently while managing multiple priorities. This individual will be self-motivated, organized, and possess a positive attitude with a willingness to learn.
Key Responsibilities
Key Responsibilities
What we are looking for:
- BS/BA degree and at least 5 years of relevant experience, or an equivalent combination of education and experience, including experience as a Communications Specialist with a focus on copywriting, digital communications, and written communications.
- Demonstrated ability to write, edit, and proofread high-quality communications content; strong writing and organizational skills are required.
- Proven ability to develop content for digital channels, including social media, text messages, web content, mobile alerts, and other communication platforms.
- Extensive experience working in a highly regulated sector and aligning with compliance requirements
- Experience with UX writing
- Experience collaborating with cross-functional teams, including experience design.
- Ability to work independently and manage multiple priorities with strong attention to detail.
- Strong prioritization skills with the ability to effectively manage requests from multiple stakeholders.
Qualifications
Blink is an Equal Employment Opportunity (EEO) employer and do not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Blink UX New York, New York, USA Office
41 Madison Ave, 35th floor, New York, NY, United States, 10010
Similar Jobs
Cloud • Fintech • Software • Business Intelligence • Consulting • Financial Services
Lead complex real estate tax engagements, mentor teams, provide client advisory on tax strategies, and drive business growth through networking.
Top Skills:
CpaJdLlmMstTax Technology Tools
Cloud • Fintech • Software • Business Intelligence • Consulting • Financial Services
Manage the insurance tax team, assist in client relationships and business development, oversee tax compliance, and support tax strategies.
Top Skills:
AccountingInsurance TaxTax Compliance
Cloud • Fintech • Software • Business Intelligence • Consulting • Financial Services
Serve as a trusted advisor to behavioral health providers by reviewing financial reporting, preparing budgets/forecasts, analyzing KPIs, providing technical accounting support, identifying operational improvements, leading US and offshore engagement teams, and coaching staff to ensure high-quality deliverables and client service.
Top Skills:
Bill.ComNetSuiteQuickbooks OnlineSage Intacct
What you need to know about the NYC Tech Scene
As the undisputed financial capital of the world, New York City is an epicenter of startup funding activity. The city has a thriving fintech scene and is a major player in verticals ranging from AI to biotech, cybersecurity and digital media. It also has universities like NYU, Columbia and Cornell Tech attracting students and researchers from across the globe, providing the ecosystem with a constant influx of world-class talent. And its East Coast location and three international airports make it a perfect spot for European companies establishing a foothold in the United States.
Key Facts About NYC Tech
- Number of Tech Workers: 549,200; 6% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Capgemini, Bloomberg, IBM, Spotify
- Key Industries: Artificial intelligence, Fintech
- Funding Landscape: $25.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Greycroft, Thrive Capital, Union Square Ventures, FirstMark Capital, Tiger Global Management, Tribeca Venture Partners, Insight Partners, Two Sigma Ventures
- Research Centers and Universities: Columbia University, New York University, Fordham University, CUNY, AI Now Institute, Flatiron Institute, C.N. Yang Institute for Theoretical Physics, NASA Space Radiation Laboratory
