Community Engagement Manager

COMMUNITY ENGAGEMENT MANAGER

Note: This role is listed as remote for posting purposes; however, it is not a traditional remote position. The role requires frequent travel and on-the-ground presence in various markets to support community engagement initiatives.

COMPANY OVERVIEW
Orange Barrel Media creates and operates iconic urban media displays that advertisers ask for by name in 27 of the top markets in the U.S. Since our founding in 2004, OBM has pioneered a community-oriented model of outdoor media development and is now nationally recognized by cities and real estate owners alike seeking to implement best-in-class programs that add to the character of urban places. To this end, OBM has pioneered zoning changes allowing spectacular signage in several markets (and growing), including Los Angeles, Boston, Washington, DC, Atlanta, Denver, and other high barrier-to-entry markets. In the advertising community, OBM is widely recognized as the owner of the highest impact and most memorable advertising locations in the cities where it operates. OBM displays are consistently selected as the centerpiece of clients’ outdoor advertising campaigns.

The OBM team is also a leader in smart city infrastructure, launching the interactive kiosk experience (“IKE”) platform in concert with cities across the United States through the company IKE Smart City. IKE is a breakthrough citizen engagement platform that helps cities communicate with the public, improve the pedestrian experience, and tell the story of their city. Our commitment to innovation and ongoing investment in software development has created the true smart city hub: a multi-lingual, open, and flexible platform with integrated features, functions, services, and resources that provide cities and the public with everything they need to navigate their city, all in one place. The core tenets of the IKE platform are public benefit and social equity, two values that we seek to maximize in every IKE market through the formation of public-private partnerships that achieve city objectives, exceed community expectations and build smart cities.

Learn more at orangebarrelmedia.com and ikesmartcity.com.

POSITION SUMMARY

The Community Engagement Manager is responsible for executing community engagement strategies at the market level, building and maintaining local relationships, and supporting business development efforts. This role works under the direction of the Sr. Director of Community Engagement to implement strategic priorities while serving as a key connector across internal teams and external stakeholders.

KEY RESPONSIBILITIES

Strategy Execution & Market Research

• Execute community engagement strategies defined by the Sr. Director across assigned markets
• Conduct market research to identify stakeholders, partnership opportunities, and local market dynamics
• Provide market-level insights to inform broader strategy and decision-making

Market Engagement & Relationship Management

• Build and maintain relationships with business organizations, community leaders, government entities, and nonprofit partners
• Represent the organization at meetings, events, and community forums
• Conduct regular market visits to strengthen partnerships and ensure local visibility
• Track and manage local partnership pipelines and engagement opportunities

Cross-Functional Collaboration

• Serve as a liaison between Community Engagement, Sales, Development, and Public/Private Partnerships teams
• Participate in regular check-ins to share updates on partnerships, campaigns, and market activity
• Ensure alignment between community engagement efforts and broader company initiatives

RFP & Business Development Support

• Support RFP efforts by providing local insights, identifying partners, and helping secure community support
• Assist Sales and Development teams by identifying community-driven opportunities that support revenue and market expansion
• Maintain visibility into partnerships and opportunities that align with business goals

Campaign Implementation & Support

• Support execution of community-facing campaigns within assigned markets
• Ensure campaigns align with partner expectations and company standards
• Collaborate with internal teams to gather market insights and partner data that inform campaign performance
• Provide qualitative feedback to support reporting and performance evaluation

QUALIFICATIONS

• Bachelor’s degree in business, communications, public administration, or related field
• 4–6+ years of experience in community engagement, partnerships, account management, or external affairs
• Strong relationship-building and organizational skills
• Ability to manage multiple markets and execute strategic initiatives
• Excellent communication and cross-functional collaboration skills
• Bilingual proficiency (Spanish/English) preferred

OBM is an equal opportunity employer and provides competitive salary/incentive compensation and benefits, 401k match, expense account, free lunch daily, and a fun and fast-paced team-oriented environment.