COMMUNITY LIASION

Position Summary

This position is essential for establishing and strengthening relationships with IMPACCT Brooklyn residents, the broader community, and local stakeholders. You are an energetic and passionate individual who is ready to champion our mission and vision, directly supporting our residents and community members. 

Essential Duties and Responsibilities

Community Organizing:

• Build and maintain relationships with local stakeholders, including community leaders, business owners,  and residents
• Represent our organization at community events and meetings
• Provide information and support to community members regarding our programs and services
• Facilitate meetings and workshops between our organization and the community
• Gather feedback from community members and share it with internal stakeholders
• Maintain accurate records and databases of community interactions and activities
• Assist with the development and implementation of community outreach plans

IMPACCT Resident Engagement:

• Lead the rollout of resident engagement services at identified IMPACCT Brooklyn properties
• Develop goals, provide advocacy, and problem solve issues that impact residents’ leaseholder status
• Provide information and support to IMPACCT residents regarding our programs and services
• Develop materials and identify resources to support residents’ well-being
• Manage relevant contracts and coordinate with internal teams to ensure compliance with reporting requirements and other regulations

Liaise with third-party property management companies as appropriate

Skills & Competencies

• Bachelor’s degree in Social Work, Communications, or equivalent work experience.

• 2+ years of experience in community engagement, outreach, or related field
• Excellent communication and interpersonal skills
• Knowledge of Tenants' Rights
• Ability to engage community constituents and residents
• Strong written and verbal communication skills required
• Ability to work independently and as part of a team
• Excellent knowledge of various computer programs, including email, Microsoft Word, MS Teams, Zoom, Excel, Outlook, and PowerPoint;
• Bilingual (Spanish) a plus
• Excellent organizational and time management skills

Employment Status

Exempt, full-time. The days and hours of work are primarily Monday through Friday, 9:00 a.m. to 5 p.m. Travel may be expected. Occasional evening or weekend work and local travel may be required for events or funder meetings.

Benefits

Competitive pay, paid time off including vacation, personal holidays, 403(b), 529 Plan, tuition reimbursement, Flexible Spending Account, medical insurance, Employee Assistance Program, and other fringe benefits.

FLSA and Employment Status

Non-exempt, full-time position. The typical work schedule is Monday through Friday, from 9:00 a.m. to 5:00 p.m. Occasionally, evening or weekend work may be required, including overtime and participation in special program events.

Physical Demands and Work Environment 

This job operates in a professional office environment and routinely uses standard office equipment like phones, photocopiers, filing cabinets, and fax machines. IMPACCT Brooklyn follows COVID-19 protocols. Employees must meet physical demands to perform core functions, with reasonable accommodations for disabilities. The role often requires standing or walking for long periods, as well as extended sitting at a desk working on a computer. It may also involve going up and down stairs. Coping with moderate stress is needed. Occasionally, lifting or moving up to 25 pounds is required. The work environment varies, including heat, cold, wet, humid, or dry conditions, with noise levels usually moderate to high depending on the time and client population.

IMPACCT Brooklyn is an equal opportunity employer and a drug-free workplace, and complies with applicable ADA regulations. All applicants are considered for all positions without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical/mental disability, medical condition, military/veteran status, genetic information, marital status, ethnicity, alienage or any other protected classification, under applicable federal, state, and local laws.  By completing this application, you are seeking to join a team of hardworking professionals dedicated to consistently delivering outstanding service to our customers and contributing to the financial success of the organization, its clients, and its employees.  Equal access to programs, services, and employment is available to all qualified persons.  Applicants requiring accommodations to complete the application and/or interview process should contact a management representative.