Community Manager

Welcome systems thinkers. System builds software to help the world see and solve anything as a system, starting in healthcare. We are a Public Benefit Corporation driven by purpose and shaped by values. We hire systems thinkers who are motivated by our purpose, share our values, and have the skills to advance our mission. 

System is hiring a Community Manager to help us build and nurture a global network of systems thinkers. In close collaboration with Product, they will champion our applications within research and policy communities, foster meaningful engagement, and create the conditions for learning, collaboration, and collective impact. This person would report to VP Public Benefit.

As a Community Manager, you will:

• Act as the primary liaison between the user community and the product team
• Develop and execute strategies to increase awareness, adoption, and active participation within target communities.
• Provide ongoing support to users, addressing questions, resolving issues, and ensuring a positive experience with the platform.
• Collaborate with Product, Marketing, and other internal teams to align community initiatives with product development and company goals.
• Track and analyze community engagement metrics to inform outreach strategies and product improvements.
• Act as a voice of the community internally, advocating for user needs and identifying opportunities for innovation.
• Plan and execute community events—both virtual and in-person—to foster engagement, strengthen relationships, and grow brand loyalty among members.

The ideal candidate has:

• 3+ years of work experience at least of 2 of which were spent working closely with data scientists, researchers or expert communities
• Proven expertise building thriving communities, and in project management and developing strategic partnerships
•  Demonstrated excellent organizational, planning and communication skills 
•  Demonstrated team orientation with strong ability to drive projects autonomously as needed
• The drive to work in a dynamic, start up environment
•  A thoughtful, values- and data-driven approach  

The salary range for this position is $140,000 to $170,000.

About System

We aspire to help the world see itself differently and build a more responsible and values-driven model of a tech company. We are backed by top-tier VCs in Silicon Valley and New York and leading angel investors and founded by the former VP Data at Spotify. To learn more about what motivates our social mission, we invite you to read our blog here.

We believe in the power of autonomous, interdisciplinary, and diverse teams; in agile development; and in leading with values, first principles, and clear high-level priorities backed by data.  We believe in cultivating a growth mindset for our team — always learning, improving, being challenged, and having opportunities for professional and personal development.

System Inc. is an equal opportunity employer. We are proud to foster a workplace, in person and online, free from discrimination. We strongly believe that diversity of experience, perspectives, and backgrounds will lead to a better environment for our employees and a better product for our users. We are committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Job applicants must be legally authorized to work in the United States of America and must maintain ongoing work authorization during employment.