Community Resource Coordinator (Aging Services)

Organization Overview: The Goddard Riverside Community Center (Goddard Riverside) and the Stanley M. Isaacs Neighborhood Center (Isaacs Center) are well-established Manhattan community-based agencies that support services to approximately 30,000 New Yorkers. We are two of New York City’s leading human services organizations meeting the needs of children, youth and families, homeless individuals, and older adults through-out Manhattan and New York City. We work every day for a fair and just society where all people have the opportunity to make choices that lead to better lives for themselves and their families.

Position Summary: The Community Resource Coordinator will provide operational and administrative leadership in partnership with the Aging Services Program Director. This position will manage daily program operations, develop program policy/procedure and conduct program assessment and evaluation. In addition, the Community Resource Coordinator will assist with community outreach and engagement activities meant to promote food security, housing security, socialization, financial security, and health access. The Community Resource Coordinator will work on a team to facilitate community needs assessment, food pantry distribution, outreach and wellness checks, and other program activities and initiatives.

Schedule: Monday through Friday 35 hours per week

Salary Range: $45,940 to $57,425

Candidates must have the required qualifications to be considered for the position. The salary offer will be based on the candidate’s number of years experience in the exact or comparable position and additional preferred qualifications will be taken into account.

Roles, Responsibilities, and Essential Duties 

• Develop and maintain systems to track purchases, deliveries, and inventory management and control.

• Provide administrative support and leadership to staff, and widespread support of client needs, ensuring that daily program operations are well-managed.

• Provide effective task and process supervision to direct reports.

• Assist with scheduling, planning, implementing, managing, and evaluating current programs, projects, dedicated events, and outreach.

• Finance/Budgeting: Manage and update program budgets to ensure that the program is operating within budget parameters and able to meet targeted goals.

• Suggest mechanisms including surveys, and other ways for communicating with, and receiving feedback from the membership and community.

• Identify, cultivate, and strengthen existing and new relationships with members and community participants through constant communication and interaction.

• Recommend and/or execute systems for the internal and external evaluation of programs and initiatives.

• Effectively respond to program related inquiries from the members, staff, and the community.

• Perform data entry to support the flow of data and statistics for internal reporting and contract requirements.

• Oversee food pantry programs between Isaacs and Goddard Riverside Community Center

• Manage online ordering system for food pantries

• Coordinate equitable registration process for accessing pantry

• Supervise team of Part time and Full-time workers. Assist with packaging and distribution of pantry items

• Support Aging Services program needs such as telephone reassurance, shopping assistance, and more.

Qualifications

• HS Diploma requires: Associate degree preferred and 2 years of relevant experience

• CPR certified and AED/first Aid Certified or be willing to attend both trainings

• Bilingual English/Spanish or English/Chinese is a plus.

• Required to work the occasional evening and weekends as per program need.

• Required to work on either Thanksgiving or Christmas

Education/Skills/Experience

• Experience and success working in partnership with an aging community, residents, and community organizations.

• Success at managing a wide array of tasks and projects and an ability to thrive in a fast-paced work environment.

• Experience with and interest in working with community members.

• Excellent verbal and written communication skills.

• Able to work select weekends and to occasionally adjust hours to accommodate the needs of the role and programming.

• Excellent organization and planning skills.

Work Environment

• In-Office

• Medical/Dental/Vision Health Coverage
• Life Insurance/Commuter benefits/Employee Assistance Program (EAP)/Flexible Spending Accounts
• 403B Thrift Retirement Plan
• 12 Annual Sick Days
• 12 Agency Holidays
• 20 Days or 4 Weeks of Paid Time off and an additional week (5) days after 5 years of employment
• Total of more than 6 weeks (a month and half) of paid time off
• Access to mental health and wellness benefits through Headspace Health. Headspace Health partners with over 2,500 companies and health plans to provide access to meditation, mindfulness, coaching, therapy, and psychiatry to their members and employees.

We are committed to building an inclusive workplace community grounded in respect for differences. We support hiring a broadly diverse team of qualified individuals who will contribute to our organizations.

Goddard Riverside and Isaacs Center provide equal employment opportunities to employees and applicants for employment without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, gender identity or any other characteristic protected by federal, state, or local law.

The intent of this job description is to provide a representative summary of duties and responsibilities that will be required of this position and title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Employees may be requested to perform job related task other than those specifically presented in this description. This job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.