Content Analyst

About ASCAP

The American Society of Composers, Authors and Publishers (ASCAP) is a membership association of more than one million songwriters, composers and music publishers, and represents some of the world’s most talented music creators. Founded and governed by songwriters, composers and publishers, it is the only performing rights organization in the U.S. that operates on a not-for-profit basis. ASCAP licenses a repertory of over 20 million musical works to hundreds of thousands of businesses that use music, including streaming services, cable television, radio and satellite radio and brick and mortar businesses such as retail stores, hotels, clubs, restaurants and bars. ASCAP collects the licensing fees; identifies, matches and processes trillions of performances every year; and returns nearly 90 cents of every dollar back to its members as royalties. The ASCAP blanket license offers an efficient solution for businesses to legally perform ASCAP music while respecting the right of songwriters and composers to be paid fairly. ASCAP puts music creators first, advocating for their rights and the value of music on Capitol Hill, driving innovation that moves the industry forward, building community and providing the resources and support that creators need to succeed in their careers. Learn more and stay in touch at www.ascap.com, on X and Instagram @ASCAP and on Facebook.

Job Description:

The Content Analyst will have an inquisitive approach to undertake the research and analysis required to build, continually modify, and improve the scope of ASCAP’s efforts in maximizing revenue and making sure songwriters are properly compensated for use of their work. The Content Analyst will be responsible for establishing processes and protocols while working with the appropriate ASCAP work registrations, performing quality control, and creating documentation and training materials to establish team processes and workflows. They will also initiate and perform various analytical projects with various stakeholders both internally and externally to deliver evidence-based results for ASCAP. This role within the Licensing department is based in our New York office and has a dual report structure, directly reporting to the SVP, Licensing, and a dotted line report to the SVP, Distribution and Repertory.

Areas of Responsibility & Accountability:

• Serve as critical contributor in executing content-related activities while helping establish processes, workflows, and best practices to support long-term scalability and accuracy.
• Deliver on individual and team goals by meeting established activity levels, quality standards, and performance expectations.
• Work with large sets of data to identify, research and resolve data discrepancies to maintain the integrity of ASCAP’s repertory.
• Communicate and resolve data discrepancies by taking appropriate corrective action and supporting workload coordination across internal and third party teams to ensure timely resolution.
• Take action related to performances, works and agreements to resolve member inquiries.
• Contribute to the development, documentation and refinement of team processes, including training materials and assisting onboarding and knowledge-sharing of new and current team members.
• Support and execute quarterly quality control check procedures.
• Participate in special projects as required, including error remediation, data clean-up, and pilot work that helps define the future state of the team.
• Provide administrative and operational support for the team by facilitating meetings, taking minutes, and supporting new team members.

Qualifications & Requirements:

• Bachelor’s degree required.
• 2+ years of relevant working experience preferred.
• Proficiency in basic computer skills (Word, Excel, Access).
• Excellent written and verbal communication skills.
• Strong analytical skills with the ability to problem-solve independently.
• Ability to follow written guidelines to resolve routine copyright-related questions and refer uncertain matters to higher level staff.
• Knowledge of industry programs and resources such as navigating through PRO databases, CIS-Net, Allmusic, and Discogs would be preferred but is not required.
• Self-starter, independent and self-sufficient.
• Brings a hands-on, can-do attitude to both planned and unplanned work.
• Eager to learn, contribute, and take on new challenges.
• Thrives in ambiguous environments and applies creative problem-solving to drive outcomes, particularly in new or evolving teams where processes and best practices are still being defined.
• Demonstrates strong ownership and accountability for delivering results.
• An eye for detail and self-driven curiosity to spot trends, anomalies and deviations in streaming data.
• Approaches challenges with a solutions-oriented mindset and follows through.
• Ability to work a flexible schedule, including evenings or weekends, as business needs require and evolve.
• Interest in music, music licensing, and/or music business is preferred.
• This position requires the incumbent to follow ASCAP’s mandatory in-office requirements.

Compensation/Benefits:

Besides providing a unique and dynamic work environment, there are a few other reasons you should consider ASCAP in your career planning. We also offer generous benefit options that are comprehensive and provide the flexibility that most employees want and need. These health care and financial plan options include the following:

• A choice of either network-only provider medical and dental plans or more flexible medical and dental plans where you can see providers in or out-of-network
• Vision plan that offers both in and out-of-network provider options
• 401(k) Plan that offers pre-tax, Roth, and an after-tax employee contribution option which includes a company match.
• An additional employer paid discretionary profit share contribution, regardless of your participation in the 401(k) Plan
• Generous time-off policy
• 12 company holidays
• Health care and dependent care flexible spending accounts
• Short-term disability insurance/salary continuation and long-term disability insurance
• Company provided basic life and accidental death and dismemberment insurance
• Employee gym discounts at select gyms
• Commuter benefits
• Voluntary pet health insurance
• Voluntary auto and homeowners insurance
• Voluntary employee, spouse, and dependent life insurance options
• Voluntary ID protection Coverage

Occasional travel for in-person meetings may be required.

The anticipated base salary range for this position is $66,300 to $70,000 and will be determined on an individualized basis depending on several factors that are unique to each candidate including geographic location (due to differences in the cost of labor), skills, education and prior relevant experience.

Please be aware that ASCAP is not a nut-free or other allergen-free workplace.

ASCAP is an equal opportunity employer. All ASCAP employment decisions are made on the basis of individual qualifications and performance and not on the basis of race, national origin, ethnicity, sex, age, marital status, sexual orientation or preference, gender identity, genetic information, disability, handicap, color, creed, religion, veteran status, or any characteristic protected by applicable federal, state or local laws.