US Mobile is building the future of wireless communication. The goal: one unified network open to any person and any device, worldwide. Connection without walls.
We're getting there by empowering customers. All three major networks on one phone and one plan, plus home internet from Starlink. No lock-in. No commitments. Custom fit plans at every price point. 24/7 customer support with real people, empowered to help. We get real-time feedback from Reddit, surveys, and customer support informing product roadmaps and everything we do. It's working: Consumer Reports named us the top-rated mobile carrier two years in a row.
And we're building innovative systems that scale. A network agnostic tech stack. Agile, cross-functional teams built on trust and mutual respect. This work isn't for everyone. If you work fast, flexibly, and collaboratively—without compromising standards—we want to hear from you.
About the role
Wireless carriers have spent decades sounding exactly the same — safe, corporate, forgettable. US Mobile is taking a different approach, rooted in a distinctive product and an exceptional customer experience, and our social presence is where people notice it first.
We're looking for a Content Creator to make entertaining content that gets people to actually share — short-form video for TikTok that's funny and specific enough to survive the group chat, and Youtube explainers that hold peoples’ attention. You'll work alongside our content team, taking ideas from a scribbled concept to a shot, edited, published piece of content, and using what performs to shape what we make next.
This is a hands-on, in-front-of-and-behind-the-camera role. You're conceiving, scripting, shooting, and editing yourself, on a real cadence, and getting better at it every week.
What You'll Do:
- Conceptualize, script, shoot, and edit short- and medium-form video for Youtube, TikTok, and Instagram — from quick-turn reactive posts to scripted video and campaign content.
- Ship a consistent volume of original content every week (roughly 1–2 polished videos, plus lighter-weight reactive posts), balancing quality with speed
- Build recurring formats that make US Mobile's channels worth following
- Work on everything from creator collabs to fully scripted, produced concepts, depending on what the moment calls for
- Help shape US Mobile’s brand identity in video
- Evolve our video strategy using real performance data — run content experiments, track what lands, and double down on what works
- Partner with the brand team on the content calendar, balancing always-on content with product launches, relevant news, and cultural moments
- Spot trends and platform shifts early, and turn them into US Mobile-relevant content before they're stale
- Collaborate cross-functionally with marketing, product, and customer support to turn feature launches and real customer moments into content
- Surface user-generated content, fan moments, and community insight back into the content pipeline
- Help keep messaging and brand voice consistent across creators, partners, and channels
Content Creation & Production
Strategy & Iteration
Collaboration & Culture
What We're Looking For:
- A strong portfolio of short-form video you personally conceived, shot, and edited (not just campaigns you oversaw)
- 3–5 years making content professionally or building your own channel/account
- Comfortable on camera and behind the camera, and confident directing others when a concept calls for it
- A sharp, current sense of what's actually funny or shareable on the internet right now
- Basic video editing chops (or the judgment to brief and manage an editor as needed)
- Bias for action: comfortable publishing, watching what happens, and iterating in real time rather than waiting on rounds of approval
- Genuine curiosity about a category people usually tune out (wireless) and the appetite to make it interesting anyway
Benefits and Perks:
- Competitive salary - $125k-150k (NYC based. onsite Monday-Wednesday)
- Gym reimbursement
- Free cellular service on the best network in the US
- Free lunch in NYC office & fully stocked kitchen
- Metrocard reimbursement
- Flexible working hours
US Mobile New York, New York, USA Office
New York, NY, United States
US Mobile New York, New York, USA Office
New York, NY, United States
Similar Jobs
.png){kind=icon}
What you need to know about the NYC Tech Scene
Key Facts About NYC Tech
- Number of Tech Workers: 549,200; 6% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Capgemini, Bloomberg, IBM, Spotify
- Key Industries: Artificial intelligence, Fintech
- Funding Landscape: $25.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Greycroft, Thrive Capital, Union Square Ventures, FirstMark Capital, Tiger Global Management, Tribeca Venture Partners, Insight Partners, Two Sigma Ventures
- Research Centers and Universities: Columbia University, New York University, Fordham University, CUNY, AI Now Institute, Flatiron Institute, C.N. Yang Institute for Theoretical Physics, NASA Space Radiation Laboratory
