Customer Development Assistant

Title: Customer Development Assistant

Salary Range: The anticipated base salary range for this position is $27 to $29 hourly. Exact salary depends on several factors such as experience, skills, and budget. 

What You’ll Be Responsible For:

• Support management of marketing campaigns across all lifecycle marketing channels including but not limited to paid social, paid search, affiliates, email, SMS, display, print, OOH, direct mail, and card-link programs
• Own creative routing and approval process in Asana, including developing creative briefs, requesting assets for all channels, ensuring timely delivery of creatives, and QA’ing creative previews prior to launch
• Lead execution of email and SMS campaigns, including building campaigns, setting up creatives, and QA’ing final test emails/SMS 
• Analyze customer research, macro conditions, and competitor data to inform strategy; maintain and own the competitive tracker
• Assist in pulling basic performance data across email, SMS, and paid media channels; provide daily reports with data and insights to the Customer Development team
• Assist in coordinating direct mail initiatives and VIC client development
• Perform other duties as needed/assigned

Qualifications/Experience We’re Looking For:

• Bachelor’s degree in Marketing, Communications, or related field required
• Up to 1 years of experience in a digital marketing role for a retailer or agency
• Experience in fashion or luxury goods industry is a plus
• Basic understanding of paid media and digital marketing concepts, and familiarity with email marketing and SMS platforms a plus (e.g., Attentive, Listrak, Klaviyo, etc.)
• Strong working knowledge of Microsoft Office Suite (including Excel, PowerPoint, Word, Outlook) is a must
• Proficiency in digital marketing tools, including social media platforms, digital advertising tools (e.g., Google Ads, Meta Ads, Rakuten, etc.), and site analytics tools
• Strong analytical skills required
• Excellent verbal and written communication skills
• Self-starter with strong attention to details
• Ability to manage projects and complete tasks with minimal supervision
• Ability to work cross functionally in a highly collaborative environment
• Creative thinker with strong organizational and project management skills
• Presentation skills a bonus

Benefits at Vince:

• Robust healthcare options for medical, dental, vision, flexible spending, and health savings account with employer funding
• 401(k) with employer match
• Generous paid time off plans for vacation, sick, and personal, volunteer time, as well as company holidays
• Hybrid and flexible work options available for roles that can be done remotely
• Clothing allowance & merchandise discounts
• $400 annual gym reimbursement
• Monthly data/phone stipend for eligible roles
• Mental health support tools and telehealth psychology and psychiatry
• Family and caregiving benefits including a competitive paid parental leave program as well as supplemental infertility coverage
• Life, accidental death & dismemberment, short-term disability, and long-term disability insurance
• Supplemental hospital indemnity, specified disease, and accident coverage
• Pre-tax commuter benefits including transit and parking
• Discounted pet, home & auto, and legal insurance

V Opco, LLC is an equal opportunity employer and does not discriminate against any applicant or employee because of race, color, religion, sex, sexual orientation, national origin, disability, genetic information, age, or military or veteran status or any other status protected by applicable federal, state or local law.  V Opco, LLC also provides reasonable accommodation to qualified individuals with disabilities in accordance with applicable laws.