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AngelList

Venture Relations Associate

Reposted One Month Ago
Hybrid
New York, NY, USA
105K-116K Annually
Junior
Hybrid
New York, NY, USA
105K-116K Annually
Junior
The Customer Relations Associate will support Account Managers by managing fund operations, resolving client issues, and enhancing product efficiency while ensuring excellent client experience across various stakeholders.
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About AngelList

Private markets are the new public markets. The most important companies of this era are private, and almost no one can own them. What's missing is the financial system public markets spent a century building: exchanges, custodians, brokers, and ways for ordinary people to buy in. Private markets, now $28T, never had the equivalent. AngelList is building it.

The last decade of structural innovation in venture happened here: syndicates, SPVs at scale, Rolling Funds, scout programs. Today we have $200B+ in assets and 30,000+ startups funded on our platform. The rest of private markets is next. Funds is the software and services behind private funds, Nova is the banking network, Meridian is the wealth platform for accredited investors, and USVC is the brand behind a registered fund that lets anyone invest in venture.

Working here means an unusual amount of agency on a problem that matters. Titles are closer to suggestions, and there are about 200 of us building what private markets never had. Come build it with us.


About the Role:

Our Venture Relations team at AngelList serves as the main point of contact for our clients across our suite of private market software products. Our clients include some of the most exciting investors in the Venture Capital ecosystem, CFOs of multi-billion dollar private market funds, and operators within private fund management. The Venture Relations team partners with our clients to deliver a delightful product experience, drive retention, and enable growth.

In this role, you’ll serve as the operational center of excellence for AngelList’s customers by working closely with Account Managers to manage fund operations, troubleshoot client issues, and serve as subject matter expert on our software suite. You will work directly with General Partners, CFOs, and other external stakeholders to drive outcomes and focus on executing critical workflows to provide Account Managers and our customers with increased leverage. Internally, you will collaborate with sales, engineering, legal, finance, operations, and tax teams to enhance platform efficiency and track client challenges. 

Please note, this is not an investing role. This is a customer facing role.

This role will be a hybrid role in our NYC office only - expectations are that you are in the office 2-3 days a week.

You will:

  • Support Venture Relations Account Managers and Team Leads by owning fund operation actions and product support issues for clients in your Team’s book of business.
  • Execute operational tasks efficiently and effectively by ensuring that processes are followed, goals are met, and standards are maintained. You’ll continuously seek ways to improve operational efficiency.
  • Deliver an exceptional client experience through accurate, concise, and action-oriented communications with fund managers, their investors, and portfolio companies
  • Collaborate with cross-functional teams to continuously surface new solutions for our GPs and achieve common goals. You’ll facilitate communication and coordination across functions to ensure smooth execution for client deliverables

Other characteristics of the ideal candidate:

  • 2 years of experience within a rapidly growing startup or fintech organization
  • Demonstrates a strong desire to engage in problem-solving activities. Proactively identifies issues and takes initiative to find solutions. You’ll show an enthusiasm for tackling challenges and improving processes.
  • Actively seeks opportunities for skill development and continuous learning. You possess a commitment to personal and professional growth and take steps to enhance your capabilities and expertise.
  • Resourceful, ambitious, and a quick learner
  • Superb attention to detail — you need to be able to catch the edge case every time
  • A deep love of startups and passion for understanding the infrastructure of venture finance

Working Here

If you don’t meet every requirement above, we still encourage you to apply. We value complementary strengths and operators who learn by doing.

Compensation:
The compensation for this role consists of a competitive base salary, performance based variable component, benefits, and equity package. The compensation for this role is $105,000 with a 10% target variable compensation and an equity package. Additional details about our Total Rewards package will be provided during the recruitment process.

Benefits:
We support your life both in and outside of work.
Explore our benefits
Learn about Funders & Founders

What Guides Us:
At AngelList, we are united in our purpose to accelerate innovation and build the future of private markets. Our beliefs and values shape what we work on and how we create impact. If the below resonate, we'd love to have you with us.
Our beliefs
Our values & leadership expectations

AngelList is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

AngelList New York, New York, USA Office

New York, United States

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