Handle inbound/outbound calls, resolve customer inquiries and complaints, document interactions, provide product recommendations, and explain company policies in a remote call center environment.
We are looking for a Customer Service Representative to assist customers in a call center environment. This is a remote position where you will address customer concerns and provide solutions.
Description:
- Handle inbound and outbound customer calls.
- Provide solutions to customer inquiries, complaints, and product issues.
- Document customer interactions and resolutions.
- Offer product recommendations and explain company policies.
Qualifications:
- High school diploma or equivalent.
- 1+ years of experience in a call center or customer service role.
- Strong verbal communication skills.
- Basic computer proficiency and familiarity with CRM software.
Benefits:
- Paid time off (PTO).
- Health insurance.
- Flexible working hours.
Top Skills
Crm Software
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