About Teads
Teads is the omnichannel outcomes platform for the open internet, driving full-funnel results for marketers across premium media. With a focus on meaningful business outcomes for branding and performance objectives, the combined company ensures value is driven with every media dollar by leveraging predictive AI technology to connect quality media, beautiful brand creative, and context-driven addressability and measurement. One of the most scaled advertising platforms on the open internet, Teads is directly partnered with more than 10,000 publishers and 20,000 advertisers globally. The company is headquartered in New York, with a global team of nearly 1,800 people in 30+ countries.
For more information, visit www.teads.com.
We are seeking a Customer Success Manager to play a key role on our US Performance Strategy Team. The Performance Strategy team owns client onboarding and focuses on maximizing account growth.The Customer Success Manager will serve as a primary point of contact for existing and new clients across the US that are seeking to utilize our global network to grow their business, with emphasis on performance buyers in various verticals.
As a Customer Success Manager you will serve both as an expert in our platforms, and as a specialist on conversion-oriented content marketing. You will use these skills to assist key clients build their native advertising strategy, and co-op with them to succeed and grow. We’re looking for someone who is resourceful, bright, curious, proactive, a go-getter, works well independently and as part of a team, and who will be passionate about what she or he does.
What will you do?
Responsibilities
- Onboard, enable and grow clients of all marketer types within the performance landscape (Direct Response and Small/Medium Enterprise)
- Execute launch planning, proactive optimization recommendations/insights, building and conducting tests to meet client KPIs
- Define best practices in order to maximize client performance and account growth
- Identify high potential accounts, grow their revenue and once they reach a strategic investment level, we pass it to the Strategic Account team to further grow and deepen the relationship
What will you bring to the team?
- 2-5 years experience in planning or managing digital media with emphasis on mid-lower funnel performance activity. Experience in native platforms is a plus. Experience with managing campaigns for small to medium enterprises is a plus.
- Ability to execute efficiently and effectively in a fast-paced technological environment
- Analytical and data driven with ability to monitor and identify trends in performance
- Ability to execute efficiently and effectively in a fast-paced technological environment
- Effective time-management skills
- Excellent written and verbal communication skills
- Strong presentation skills
- Strong knowledge of Microsoft applications, especially Excel and PowerPoint
- You connect with our values:
- Relentless Customer Focus: You put customers at the heart of everything, building strong relationships, understanding customers needs, and making decisions that keep their perspective front and center.
- Act Today, Not Tomorrow: You make smart decisions quickly, prioritize action over perfection, and keep things moving forward, even when things aren’t 100% clear.
- Obsess About Outcomes: You’re outcome-driven, take ownership of your results, and work through challenges to deliver what really matters.
- Evolve Through Change: You’re adaptable, curious, and see change as a chance to learn and improve. You evolve your skills to keep up and push ahead.
- Human-driven, Powered by AI: While we use AI to drive performance, it’s our people who make the real difference. You bring empathy, collaboration, and a love of learning to everything you do.
The pay range for this position is USD $70,000 to $90,000 annually including on target earnings. The actual amount offered may be higher or lower, based on non-discriminatory factors such as experience, job-related knowledge, skills, and abilities. In addition to salary, you may be eligible for our competitive benefits and perks to support you and your family as part of Teads’ total rewards package.
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Life at Teads
At Teads, we don’t just offer new roles - we blend creativity, technology, and data to shape the future of media. You’ll work with smart humans, meaningful brands, and cool tools, all while helping redefine how advertising works in a world that demands more transparency, better insights, and smarter strategies.
As a Teadster, you’ll play a critical role in shaping our future success in the region. Here’s why Teads stands out:
- We've merged two open internet category leaders—Outbrain and Teads—to create the ‘new’ Teads, a unified omnichannel platform that drives results from branding to performance across all screens, including CTV, mobile, and web.
- As part of our team, you’ll thrive in a collaborative and forward-thinking environment that fosters innovation, creative problem-solving, and continuous learning.
- Teads is committed to your success, offering the support, tools, and development opportunities you need to excel in your role.
Our company culture is welcoming, dynamic, diverse, global, and built on top performance.
Teads is an equal employment opportunity employer and committed to diversity and inclusion at all stages of recruitment and employment.
Our team is made up of individuals who are approachable, resourceful, passionate, and proactive. We foster a sense of belonging through our Employee Resource Groups – employee-led groups in which we debate topics and drive change: environmental, women empowerment, charitable initiatives to diversity, equity, and inclusion, you’ll be able to share your passions with likeminded people.
Top Skills
Teads New York, New York, USA Office
111 W 19th St, 3rd Floor, New York, NY, United States, 10011
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