ABOUT THE TEAM AND ROLE

theSkimm’s Sales & Partnerships team is a growing group of experienced, resourceful, and scrappy hustlers. We pull out all of the stops to get sh*t done, whether that’s working with agencies and clients directly, seeking out third-party partnerships to drive incremental revenue alongside top of the funnel growth, or contributing to the growth and efficiency of our pre and post-sales operations.

As we grow, we're seeking an enthusiastic team player to provide proactive support for members of theSkimm’s Sales team in post-sale, as well as provide exceptional communication and account management for select brand partners. Client Service Managers are challenged with ensuring flawless campaign execution and partner operation, across theSkimm’s growing portfolio of ad products and sponsorship packages. 

WHAT YOU’LL BE DOING

• Leading post-sale client communication from kick off to final reporting, including but not limited to: scheduling & leading kick off calls, building decks for campaign calls and meetings, sending campaign live notifications and screenshots, sending campaign updates and reporting
• Managing operational elements of a campaign among internal creative and tech teams, such as setting up tickets in Asana, creating timelines & adjusting as needed 
• Communicating with internal teams to ensure on-time delivery of all time-lined partner deliverables 
• Owning the QA & launch phase of each product included in a partner campaign 
• Providing best-in-class client service to cultivate relationships to maximize client satisfaction, retention and growth
• Working with theSkimm's audience development team to ensure we’re monitoring & tracking toward all guaranteed views
• Generating campaign reporting for live campaigns: Excel, Insights, Wrap Reports, and share with Sales and internal teams for review before sharing with clients 
• Facilitating regular sharing of post-sale success stories across the organization

WHAT WE’RE LOOKING FOR

• 2-3 years of experience in client services, account/project management or creative production at an online publisher or digital media company 
• Strong organization and time management abilities. Ability to prioritize multiple projects.
• Proficiency with Microsoft Excel and Keynote
• Relentlessly high standards, an extreme eye for detail, and a track record for attaining results. 
• Ability to think strategically and execute tactically simultaneously. 

WHAT WE OFFER

• Comprehensive insurance plans, commuter benefits and 401(k) starting on your first day
• Competitive salary & equity packages
• Flexible vacation policy and generous holiday observances
• One Medical Membership
• Gym membership reimbursement
• Complimentary access to theSkimm’s growing suite of membership products 
• The opportunity to be part of a values-driven, hardworking and diverse group of people building a membership company that makes it easier to live smarter

ABOUT THESKIMM

theSkimm is a mission-driven digital media company giving millennial women the information they need to live their smartest lives. Since launching in 2012, theSkimm has become a trusted source for a community of millions of Skimm’rs by seamlessly integrating into their existing routines, fundamentally changing the way its audience consumes news and makes decisions. theSkimm's flagship product, the Daily Skimm, remains the fastest-growing newsletter on the market, and the company continues to innovate, finding new ways to Skimm everything from finance and careers to voting, wellness and downtime. theSkimm’s product suite has expanded to include two top-rated podcasts, “Skimm This'' and “Skimm’d From the Couch,” theSkimm mobile app, Skimm Money and Press Pause newsletters, a new virtual course series called SkimmU, and Skimm Studios for innovative in-house video and audio content. theSkimm’s first book, How to Skimm Your Life, was released in June 2019 and debuted at #1 on The New York Times Best Seller list. 

And we’re not done. By continuing to grow the breadth of theSkimm offerings in the life’s necessity categories and expanding our products across events, commerce, customized content and audio, theSkimm ecosystem will become the go-to resource for this generation -- and the ones that follow --  in the most critical areas of their lives. Join us!

This is a full-time role based in New York, NY.