Top Hybrid Customer Success Jobs in NYC
Merchandise Associate role at Warner Bros. Discovery's Harry Potter Flagship store in New York, responsible for supporting customer engagement, store operations, financial analytics, and brand representation in the retail environment.
Lead satisfaction, retention, adoption, operations, and revenue efforts across Integral Ad Science’s partners. Manage client relationships, drive customer success, identify opportunities for increased adoption and revenue, and provide product feedback. Build trusted relationships with key stakeholders and execute all core duties of a Customer Success Manager.
Seeking a dedicated Customer Support Expert to provide exceptional support to BrainPOP subscribers across different platforms. Responsibilities include diagnosing technical issues, assisting with product usage, and collaborating with internal teams for issue resolution. Ideal candidate is optimistic, passionate about customer service, and has strong technical troubleshooting skills.
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Healthcare should work for patients, but it doesn’t. In their time of need, they call down outdated insurance directories. Then wait on hold. Then wait weeks for the privilege of a visit. Then wait in a room solely designed for waiting. Then wait for a surprise bill. In any other consumer industry, the companies delivering such a poor customer experience would not survive. But in healthcare...
Snap Inc. is seeking a Senior Specialist Customer Success to work on technical advertising solutions for global customers. Responsibilities include collaborating with cross-functional teams, providing technical expertise, managing high-impact programs, and driving revenue growth via strategic initiatives.
As an Enrollment Specialist at Thyme Care, your role involves educating prospective members about Thyme Care's services, encouraging them to join for free-of-cost support throughout their cancer journey, and enrolling members in the program. You will be making outbound calls, explaining benefits, obtaining consent, and building relationships with members.
Stellar Health is seeking a Provider Success Associate to drive performance impact for customers by ensuring Medical Groups excel. Responsibilities include strategizing with healthcare providers, training practice staff, assessing performance metrics, and designing engagement strategies.
Customer Success Manager responsible for guiding customers along the value realization path, ensuring positive ROI, and fostering expansion to new business units and use cases at Templafy. Accountable for Gross Retention Rate and Net Retention Rate. Requires deep understanding of customers' businesses and building genuine relationships internally and externally.
Seeking a Senior Customer Sales Support Manager at Simplex 3D to accelerate company growth in New York and the United States. Responsibilities include demonstrating Simplex 3D solutions, providing technical support, developing customer support functions, training clients, and optimizing customer retention metrics.
The Loss Prevention Agent is responsible for maintaining strict company standards within the MFC location and ensuring the safety and security of the facility. They will monitor physical security initiatives, enforce standards for activities and behaviors, and collaborate with the Loss Prevention Manager to address internal dishonesty.
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