Data Operations Analyst - Reinsurance Operations & Automation

Description and Requirements
The Opportunity
This role offers the chance to make a real impact by contributing to high-visibility initiatives that invoke operational excellence across multiple businesses. You will gain hands on experience with industry leading automation & workflow tools. This is an ideal opportunity for someone eager to grow and help to shape moreefficient processes in a supportive & dynamic environment.
Success in this role requires strong curiosity and accountability. The Data Operations Analyst is responsible for supporting the end to end reinsurance processes with strong emphasis on cash management/settlement processes along with process improvement and automation efforts. You will collaborate closely with the Strategy Team in an environment where every contribution is respected, and every perspective is heard.
How You'll Help Us Build a Confident Future (Key Responsibilities)

• Partner across multiple workstream teams to analyze business needs, streamline workflows, and automate manual processes using AI, Alteryx, Power Query, and other analytics tools.
• Develop and maintain workflows and process maps (Workfront, Visio) to enhance transparency, accountability, and cross-functional alignment.
• Support financial management activities, including budget oversight, ledger reconciliation and cash management, ensuring accuracy and insight into financial drivers.
• Contribute to the continuous improvement of operational processes, identifying opportunities to simplify, standardize, and optimize.
• Collaborate effectively across teams to ensure timely completion of key deliverables with visible impact across the organization.
• Document standard operating procedures and communicate complex concepts clearly and positively through concise documentation, and verbal discussions.
• Demonstrate curiosity and commitment to learning the reinsurance and retrocession business, retaining knowledge and applying it to enhance process and decision quality.

What You Need to Succeed (Required Qualifications)

• Bachelor's degree in finance, Business Administration, Data Analytics, or a related field.
• 2-5 years of experience in process improvement, business operations, data analytics, or financial management; experience in a public company environment preferred.
• Proven experience with automation and analytics tools (e.g., Alteryx, Power Query, AI-driven process solutions).
• Polished financial acumen, with sharp attention to numerical accuracy and a clear understanding of monetary flows and ledger-based reporting.
• Experience in system administration or workflow management platforms (e.g., Workfront, Visio, Power Automate) with an ability to understand back-end connections beyond the user interface.

What Can Give You an Edge (Additional Skills)

• Insurance and reinsurance knowledge is a plus
• Solid understanding of cash management & settlement processes

Location Expectation: This is a hybrid role requiring a minimum of 3 days per week in office.
The expected salary range for this position is $87,900 - $115,000. This role may also be eligible for annual short-term incentive compensation. All incentives and benefits are subject to the applicable plan terms.
Benefits We Offer
Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, volunteer time off, tuition assistance and much more!
About MetLife
Recognized on Fortune magazine's list of the "World's Most Admired Companies", Fortune World's 25 Best Workplaces™, as well as the Fortune 100 Best Companies to Work For®, MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible . Join us!
MetLife is an Equal Opportunity Employer. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law ("protected characteristics").
If you need an accommodation due to a disability, please email us at [email protected]. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.
MetLife maintains a drug-free workplace.
$87,900 - $115,000
#BI-Hybrid