DATA & QUALITY ASSURANCE ANALYST

APPLICANTS MUST BE PERMANENT IN THE ASSOCIATE STAFF ANALYST CIVIL SERVICE TITLE OR BE PERMANENT IN A COMPARABLE TITLE ELIGIBLE FOR 6.1.9 TITLE CHANGE
The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). HRA is dedicated to fighting poverty and income inequality by providing New Yorkers in need with essential benefits such as Food Assistance and Emergency Rental Assistance. DHS is committed to preventing and addressing homelessness in New York City by employing a variety of innovative strategies to help families and individuals successfully exit shelter and return to self- sufficiency as quickly as possible.
The Quality Assurance & Data Analysis Unit within the Division of Accounts Payable (DAP) is responsible for analyzing payment data by DSS program and funding source to generate reports for use in management decision-making, for ensuring adequate availability of funds, and for maximizing reimbursement from the State/Federal government. Provide information to, and interact with, DSS/HRA/DHS programs, external entities, employees, clients, auditors, and oversight agencies to resolve payment-related issues. This unit is also responsible for validating IntraCity payment requests of approximately $111 million annually.
Data & Quality Assurance Analyst supervise a team to effectively evaluate and improve BAP’s business processes and performance and serve as a liaison between DSS/HRA/DHS, CAPO and the Office of the Comptroller for the provision of data, documentation, and audit support.
Under executive direction and with wide latitude for independent initiative and judgment, the Data & Quality Assurance Analyst will report to the Director of Data Analysis and Quality Assurance and perform data analysis within the Division of Accounts Payable (DAP). This position is responsible for tracking and ensuring the accuracy of invoice processing across the division through the development of key performance indicators (KPIs), assist with and providing information for decision making.
The Division of Accounts Payable (DAP) is recruiting for one (1) Associate Staff Analyst to function as the Data & Quality Assurance Analyst who will:
- Develop and maintain performance metrics and reporting systems to monitor payment processing activities across the division.
- Lead data analysis initiatives, including internal audits, to ensure compliance with policies and procedures.
- Analyze data and prepare reports identifying trends, discrepancies, and areas for improvement.
- Collaborate with unit directors and managers to collect and validate payment data.
- Collaborate with the Data Analysis & Quality Assurance Director in the development and delivery of staff training on data analytics and performance standards.
- Supervise staff engaged in data analysis and reporting functions.
- Assist in preparing executive-level presentations and reports on division performance and process improvement initiatives.
- Capture and track expenses for weekly, monthly, and annual management payment reports.
Hours/Schedule: 9-5
ASSOCIATE STAFF ANALYST - 12627

1. A master's degree from an accredited college in economics, finance, accounting, business or public administration, public health, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies or a Juris Doctor degree from an accredited law school, and one year of satisfactory full-time professional experience in one or a combination of the following: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; in management or methods analysis, operations research, organizational research or program evaluation; in personnel or public administration, recruitment, position classification, personnel relations, labor relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management, or in a related area; or
2. A baccalaureate degree from an accredited college and three years of satisfactory full-time professional experience in the areas described in "1" above.
3.An associate degree or completion of 60 semester credits from an accredited college and five years of satisfactory full-time professional experience as described in “1” above.
4. A four-year high school diploma or its educational equivalent approved by a State’s department of education or a recognized accrediting organization and seven years of satisfactory full-time professional experience as described in “1” above.
5.A combination of education and/or experience equivalent to “1”, “2”, “3”, or “4” above. College education may be substituted for professional experience at the rate of 30 semester credits from an accredited college for one year of experience. However, all candidates must have a high school diploma and at least one year of experience as described in “1” above.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.