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About Titan:
Titan is an AI holding company transforming IT services with its Augmented AI platform. We acquire and partner with the best Managed Service Providers (MSPs) and embed AI at the core of their operations, empowering technicians to work faster, smarter, and more strategically. Our augmented AI platform enables MSPs to scale like technology companies while delivering faster resolutions, better uptime, and more proactive, personalized support for their customers.
In under a year, we’ve raised over $70M from General Catalyst, acquired market-leading MSPs like RFA, and deployed agents seeing real-world impact to productivity. Our team bring together AI product expertise from Scale AI, Google, MIT, and Stanford with private equity experience from H.I.G. Capital and seasoned MSP executives who have led some of the industry’s top providers. Joining Titan means helping to redefine how work is done in IT Services and building a $100B company.
About The Role:
As the first Design Engineer at Titan, you’ll play a pivotal role in shaping the future of the evolution of our AI-powered IT automation platform. You’ll design and implement a suite of AI products to transform how managed service providers (MSPs) operate. This is an opportunity to own the front-end experience from 0→1, establish design systems, and influence the culture of a high-impact, early-stage team.
What You Will Do
Build and maintain polished, high-performance user interfaces that make AI-driven automation accessible and efficient.
Own technical decisions across frontend architecture, component reusability, and interaction design.
Prototype and validate new ideas with our users - move quickly from hypothesis to high-fidelity design.
Ship fast and iterate - balance implementation speed, quality, and maintainability in a fast-moving startup environment.
Who you are:
4+ years of software engineering experience, including experience in frontend or full-stack development.
2+ years of early stage startup experience (Series B or prior), ideally building 0→1 products.
Proven experience delivering customer-facing products or heavily used internal tools.
Bonus: Prior experience as a Design Engineer, or strong background in design systems / prototyping frameworks (Figma, Framer Motion, React, TypeScript).
Titan (titanmsp.ai) New York, New York, USA Office
44 W 18th St, New York, NY , United States, 10011
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