UX Researcher, Growth

| Greater NYC Area
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Noom is looking for an empathetic and passionate User / UX Researcher to join our team. 

A little about us: 

We are a fast-growing company of collaborative, data-driven 'nerds'. We value learning, uplift each other like family, and are driven by our mission to help people everywhere live healthier and more fulfilling lives through behavior change. 

A little about this role: 

As a Researcher on our UX Research team, you will collaborate with our large cross-functional team of product managers, designers, and data scientists to uncover and validate crucial opportunities for improvement within our experience. You will also be responsible for helping us better understand and empathize with our users, their needs, and their behaviors. Your insights will directly impact the success of Noom users, and will be used to inform decisions at every stage of the product development cycle. More details on what you can expect..

  • Lead and/or participate in projects that span exploratory research, design research, and evaluative work.
  • Design and conduct research including: small and large-scale surveys, in-depth interviews, moderated and unmoderated usability tests, diary studies, observational sessions, heuristic evaluation, and other methods 
  • Deeply analyze the research you conduct, and glean relevant and impactful qualitative and (simple) quantitative insights from it  
  • Synthesize and expertly communicate research findings to Head of UX Research, Product Managers, and other stakeholders to inform product and UX decisions 
  • Be a user advocate, and a source of information on users’ behaviors, needs, and attitudes
  • Document and track learnings gathered through research so insights can easily be referenced and applied for future projects 
  • Help establish tools and systems to streamline and scale existing research processes and increase impact across the organization

What We Look For:

  • 3+ years of relevant experience conducting User / UX Research 
  • Can provide work samples focused on UX Research
  • A qualitative research rockstar, with some experience in using quantitative research methods in order to size the qualitative insights, or gain further signal at scale
  • Great communicator, and excellent at synthesizing and distilling information
  • Extremely organized and self-motivated with amazing attention to detail
  • Empathetic, collaborative, open-minded, and willing to get your hands dirty
  • Ability to work well with a team as well as autonomously
  • Motivated by a fast-growing, ever-changing, and highly data-driven environment -- experience with rapid experimentation a plus!

What Makes This Job Amazing:

  • Joining an organization that treats each other like family and gets sh!t done like a high performing team 
  • A rare and special culture with true transparency, psychological safely, strong investment in people, and work-life balance
  • A competitive compensation and benefits package, including healthcare covered at 100%
  • $200 monthly wellness budget
  • A yearly tech/gadgets budget 
  • Monthly snack box deliveries, team bonding events, food budgets, and more

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Technology we use

  • Engineering
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229 W 28th Street, New York , NY 10001

An Insider's view of Noom

How would you describe the company’s work-life balance?

When I first started at Noom, I’ll admit to a bit of skepticism, “Wouldn’t it be better to just receive more salary in lieu of these benefits?” In my first six months as an employee at Noom, I’ve seen (and taken advantage of) these benefits and can attest to the difference it makes on life both in and outside the office.


Data Analyst

How has your career grown since starting at the company?

I started at Noom eight years ago. It was my first real job out of college, and I’ve been fortunate to have held many positions since starting. Starting as Noom’s office administrator, I am now the product manager. Noom has supported my growth at every stage.


Product Manager

What unique initiatives do you have that encourage innovation?

At Noom, rapid iteration isn’t limited to just features. For example, the way we conduct feedback. At most companies, feedback employees get is limited to performance reviews that come yearly or bi-yearly. We conduct weekly 1:1s with mentors, tech leads, and product managers—to get feedback on both our performance and help the company grow.


Growth Engineer

How does the company support your career growth?

At Noom, there’s a ton of appetite for letting hard workers who are doing well in their current role expand their scope to completely new areas. When I started, my background was solely in paid digital advertising. Since then, I’ve been able to expand well beyond that scope to work on podcasts, TV, email marketing, and more.


Director of Growth Marketing

What are Noom Perks + Benefits

Noom Benefits Overview

Helping others live healthier lives requires us to prioritize our lives, too. On day 1, you’ll have access to our comprehensive medical, dental, and vision plans. We'll also set you up with company equity and a 401(k) so you can plan for today and the future. Outside of our standard benefits, we cover 100% of counseling services through our partner BetterHelp, provide health & wellness stipends, and offer a wide range of fitness classes and wellness sessions led by members of the Noomily.

Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity Employee Resource Groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Stocked Kitchen
Some Meals Provided
Happy Hours
Recreational Clubs
Relocation Assistance
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

We believe that your work and wellbeing are products of your environment. That’s why we follow a hybrid work model that allows you to work wherever you feel happy and most productive. We’re constantly finding ways to make sure you feel a sense of belonging no matter where you are. From live music performances and game nights to cooking classes and (virtual) trips to Paris, our teams meet regularly to form connections beyond the day-to-day.

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