Development Coordinator

The role

PAC NYC is looking for an organized, driven, and mission-oriented Development Coordinator to assist in the coordination and support of PAC NYC’s Development team. This is an exciting opportunity to join a start-up team who are cultivating a network of donors and partners, providing a world-class stakeholder experience, and directly supporting the mission of PAC NYC. The Development Coordinator should have experience supporting a fast-paced fundraising team, including providing data management support, assisting with donor communication and delivery of donor services, and general administration and calendar support to senior team members.  

Your key responsibilities

• Development Data Management:
  • Work with DevOps to ensure impeccable donor data integration into Spektrix, including but not limited to biographical data, research, activities, correspondence, invitations, event attendance and engagement. 
  • Ensure the timely completion of pledges, gift agreements, invoices and other official donor and partner documentation. 

• Provide assistance in maintaining up to date records for donor recognition and crediting for printed programs, website listings, and additional collateral.

• Research donors and prospective donors and build executive briefs in advance of meetings and events. 
• Organize departmental files in a simple, open-source format that fosters organizational transparency and information sharing. 

• Donor Services:
  • Work with Directors, as well as Audience Services and MSRG, to fulfill donor requests related to tickets, restaurant reservations, and other experiences. 
  • When required, provide front-facing, high-touch exceptional hospitality to support the execution of such requests (i.e. meeting a donor at the box office to hand off tickets). 

• Coordinate and schedule group tours for Member program, providing support and occasionally leading tours as needed.

• Workflow Support:
  • Attend all department meetings, taking notes and recording action items. 
  • Work within organizational software and processes to track progress and completion of tasks. 
  • When appropriate, handle follow-up independently.

• Donor Correspondence and Written Materials:
  • Assist with drafting eloquent, personalized, clear donor communications: emails, memos, proposals, and decks.
  • High proficiency in Word and PPT required; design aptitude a plus. 

• Calendar Management:
  • Manage the Donor Activities Calendar, working closely with Development leadership, the Events Coordinator, and across departments, to identify, schedule and track all donor events, opportunities, and communications in a cohesive, real-time format that integrates with institutional CRM (Spektrix). 
  • Additionally, provide scheduling support for the department. 

• General Support:
  • Be prepared to serve as “generalist” and pitch in on projects and initiatives as needed.
  • Reconcile monthly credit card reports to ensure accurate record-keeping for the finance team and support departmental budget management. 

This position will remain open until a diverse and qualified pool of finalists has been identified.

What it takes to be successful in the role:

• 2+ years in a coordinator role, ideally supporting a fundraising team. 
• Strong interpersonal and relationship-building skills. 
• A team player who doesn't look at any task as too small.
• Excellent written and verbal communication skills.  
• Ability to work under pressure and meet deadlines.
• Proficiency in using donor databases and CRM software, such as Spektrix. 
• Detail-oriented with strong organizational skills.  
• Passion for the performing arts and a commitment to PAC NYC's mission. 

Compensation and Benefits

Annual salary will range between $60,000 and $68,000 plus full benefits. Our benefits package includes health, dental, vision, life, accidental death and dismemberment and disability benefits, and self-insured dental, vision and health care and dependent day care flexible spending accounts. Full time employees are eligible for paid time off and 401K enrollment with employer match.