Responsible for production support focusing on UPM, troubleshooting application issues, monitoring systems, and coordinating with teams for incident resolution.
Role: Production Support with Informatica
Location: Plano, TX (Onsite)
Mandatory Skills: Informatica and Informatica MDM Experience Admin and Development
Job Description:
- Administer, configure, and support Informatica MDM and PowerCenter environments, including upgrades, performance monitoring, and system health checks.
- Experience with Informatica IDMC, Data Quality, Data Governance, or Data Exchange.
- Develop and maintain ETL mappings, workflows, process tasks, and data integration components while supporting data model changes and migrations.
- Troubleshoot issues across workflows, match/merge, survivorship, staging, and batch processes, ensuring timely incident resolution.
- Collaborate with data stewards, architects, and business users to resolve data quality issues and implement governance standards.
- Leverage strong SQL, Snowflake/relational database knowledge, and cloud/integration experience to optimize performance and ensure secure, compliant data operations.
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