Director, Consulting - Insurance

Location: New York (Grand Central), NY (In-office 4x per week)

Company: Kizen, www.kizen.com

Kizen is a leading AI platform for the future of work, redefining how people and AI seamlessly move and improve as one. Founded on the principle that technology should make work more meaningful, Kizen creates AI systems (AKA assistants) that learn, adapt, and improve over time, just like the people who use them.

Today, Kizen powers millions of mission-critical experiences for leading organizations in highly regulated industries like insurance, healthcare, and financial services. Some of the ways we support these teams include: helping insurance agents manage contracting and commissions, enabling healthcare providers to deliver proactive patient care, and empowering financial institutions to classify documents and extract data automatically. We’re solving operational problems and helping the world’s most complex organizations give their teams the tools they need to do more, grow faster and live better.

And this is just the beginning! Kizen is where enterprises get AI that works on day one and is flexible enough to shape it to their own organizations. Our AI-first platform is easy to adopt, scale, and trust making it a destination for developers to build new applications and business teams to customize AI assistants, all in one place.

Join us in transforming how industries work, one person, one workflow, one AI assistant at a time!

Help turn AI potential into real operational impact.

We are looking for a hands-on Director, Consulting - Insurance with a history of leading client engagements, owning delivery outcomes, and translating complex problems into executable solutions as we bring our next-gen platform to the world. 

This is an opportunity of a lifetime for someone who wants to be at the heart of the AI movement to better humanity. As the Director, Consulting  you’ll be working directly with our VP of Consulting to drive go-to-market motions. Your mission is to enter complex environments, rapidly identify high-value use cases through focused discovery, and lead the delivery of production-ready AI solutions on the Kizen platform. 

In this role, you will lead multi-disciplinary teams responsible for:

• Rapid Discovery & Scoping: Cutting through organizational noise to identify the specific workflows where Kizen’s AI platform will deliver the highest ROI.
• Platform-Led Sales & Delivery: Transitioning clients from "problem state" to "platform state" by leading the configuration and deployment of automated agents and workflows.
• Outcome Ownership: Moving beyond milestones to focus on real-world metrics—speed to value, cost reduction, and platform stickiness.
• Sales Integration: Partnering with Sales and Engineering to ensure our consulting engagements are the ultimate proof-of-value for the Kizen platform.

What You’ll Be Doing

• GTM Strategy & Co-selling: Partner with the VP of Consulting to qualify opportunities and shape the "consult-to-platform" narrative for prospects.
• High-Velocity Discovery: Lead workshops and deep-dives to map current-state bottlenecks and design future-state architectures on the Kizen platform.
• End-to-End Execution: Own the delivery roadmap, ensuring that platform deployments are high-quality, scalable, and built for production.
• Technical Advocacy: Act as the bridge between client requirements and our Product/Engineering teams, ensuring the Kizen platform evolves to meet real-world enterprise needs.
• Engagement Rigor: Manage resources and timelines with the precision of a top-tier consultancy, while maintaining the agility of a high-growth tech company.
• Operational Excellence: Develop the playbooks and delivery frameworks that will allow us to scale our platform consulting motion globally.

• 10+ years of high-impact experience at a top-tier consultancy or a high-growth SaaS platform.
• Sector Expertise: Deep experience in the Insurance industry.
• Delivery Mastery: A proven track record of managing complex client engagements from first meeting to proven value
• Problem Solver: The ability to take a messy, manual business process and re-architect it into a clean, automated workflow.
• ​​Executive Presence: The ability to command a room of C-suite stakeholders and pivot from high-level strategy to granular execution.
• Experience leading cross-functional or technical delivery teams, including engineers
• Demonstrated ability to create BRDs, process documentation, and implement best practices
• Comfortable operating in both pre-sales and delivery contexts
• Experience deploying platforms such as CRM, ERP, EMR, RPA, or low-code solutions
• Understanding of data architectures and enterprise integration patterns (APIs, ETL, etc.)
• Executive-level presence with strong consulting rigor and stakeholder influence
• Highly organized — able to oversee multiple programs while maintaining quality
• Experience working with AI, automation, data platforms, or modern enterprise software (fluency over depth)

We’re a fast-growing company that values innovation, growth, and continuous improvement. By joining Kizen, you’ll play a pivotal role in shaping the future of the company while enjoying a supportive, dynamic, and collaborative workplace. You’ll have opportunities for professional development, impact, and career advancement.

• Career Growth Opportunities
• Engaging Work Culture
• Top-Tier Compensation
• Equity Package
• Healthcare Coverage
• Professional Development Stipends
• PTO 

Kizen is proud to be an equal-opportunity employer. We are committed to building a diverse and inclusive culture that celebrates authenticity to win as one. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, citizenship or immigration status, or any other legally protected characteristics. At Kizen, we fully comply with the Americans with Disabilities Act (ADA). We are dedicated to embracing challenges and creating an accessible, inclusive workplace for all individuals. 

The base salary range for this position is $200,000-$280,000. However, base pay offered may vary depending on job-related knowledge, skills, and experience. In addition to base salary, we also offer generous equity and benefits packages.

If you’re excited about creating impactful experiences and contributing to a fast-paced, people-focused team, we’d love to meet you!

OTE - $400,000-$410,000